Do not order this item. The company will charge your credit card for double the amount. When I ordered on line I was not sent an invoice to show what was ordered (very unclear) and when one was sent to me it still did not make any sense and I was charged twice as much as what I ordered. They actually charge you $9.95 for each insert ordered. When I called to cancel my order I was told that it was already shipped and my card was already charged. I had repeatly asked to cancel this order which was completely ignored. When I called to cancel this order the person I spoke to offered to credit my account for $20.00 of the shipping and handling. They actually charge you for $30.00 shipping and handling. So do not order this item. You can purchase the same thing at any sports shop that sells inserts for shoes or that sells running shoes. I don't know what I was thinking. This company is a total rip off. Just looking at the invoice at was sent to me...AGAIN, DO NOT ORDER FROM THIS COMPANY YOU WILL NOT BE HAPPY

WalkFit overcharged me by $9.95. I authorized them to charge me $19.95 for the product and $9.95 for shipping. They charged me $19.95 for the product and $19.90 for shipping. I sent them an email on March 21, 2009 requesting a refund and despite there autoreply email stating that they would respond within 48 to 72 hours I have not had a response in 4 months.