Walmart / Pharmacy

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Category: Lifestyle

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United States

www.walmart.com

Walmart / Pharmacy Reviews

September 18, 2008
Killing products
When my son was born he was put in the hospital at 2 days old due to an infection around his brain and spine, also know as spinal mennegitis. After a few weeks he was released and given prescriptions. I went to the wal mart pharmacy in my town and had them filled. The man behind the counter was very nice but in very much a hurry. I took the perscrips. home and gave them to my son 3 days went by when we noticed he was getting sicker instead of better, so I took him back to the dr. and we found out the prescription labels had been switched and he 3 was ripple overdosing on one med and only getting a quarter of what was needed for the other. As you can imagine I was very very very mad.!!!

So after the dr.s office I went back into wal mart and they told me that the pharmacy was getting ready to close when I had the prescriptions filled and thats prob. why the man was in a hurry and mixed them up. (I DON'T CARE!) Then they told me when this happens they usually refund the money and give people 5 free prescriptions. Now my first reaction to them was o.k. so your saying you do this a lot! Well she said no but then my next reaction was to let everyone in the line for the pharmacy know what they did, so I got a bit loud and told them you almost killed my newborn son and you actually expect me to take 5 free prescriptions from you idiots when the 2 I paid for you couldn't even get right!! So then they had a manager come up and talk to me who just kept shoving a release form in my face to sign. I told him to shove it in his (you know) and told him after I sue him and own the f---ing store he would be fired.

Now I haven't followed through with this because I thought this was a once in a lifetime mistake, but lately I have been hearing a lot of this and some people have actually died. If anyone else out there has ran into this kind of thing let me know. Or if you know a good attorney for this kind of thing please let me know.
June 7, 2008
Terrible phone service
May 31st. 2008, I called WALMART PHARMACY, located in woodbridge, VA, to fax a refill request to my doctor so that she could authorize a refill and change the quantity of the medicine. 3 days later, June 4th, I called the pharmacy to see if the medicine was ready so that I could stop by and pick it up, but nothing was done. I personally thought that the pharmacist had totally forgotten my request. Then I told the pharmacist, whoever was talking to me over the phone, to fax to my doctor ASAP, since my dad was waiting for the COUMADIN. June 7th, which is today, at 1:21pm, I called the Pharmacy again, I was putting on a hold. My other phone rang, I picked up the phone, in the meanwhile, a pharmacist was speaking. If you could just imagine that I held 2 receivers, one at my each ear. As soon as I heard a pharmacist's voice, I said "could you hold on for just 1 second, please?" They both heard my voice. The person who called me held on me, guess what happened on the pharmacist, she hung me up.

SHE IS TOO MEAN!!! If you know making a call to talk to a pharmacist needs to go through many steps. I understand the Walmart Pharmacy is very busy, but I could not figure out how a pharmacist can not hold a phone call for just 1 second, or tell a customer that she could not hold any incoming call. I, therefore, called back right away. She answered my call. I asked her why she hung me up 1 minute ago without saying anything. Her answer was: " This is wal-mart pharmacy, I don't know what you are talking about." and hung up again. Gosh, I was very mad at that moment when she hung me up at the second time.

I encourage every one don't visit this store, Woodbridge, VA 22192.

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