All I wanted was a simple oil change. It was 1pm on a Thursday and there were no other customers in line or behind me. While the technician promptly greeted me, the desire to have me sign the release form seemed more important than gaining my confidence. He told me an oil change would take 20 minutes. Forty minutes later, I came to pick up my car. Walking away, I read the receipt and was shocked to learn they vacuum out the car! WHAT? There were no signs and no forewarning the technicians would be rummaging through the interior of my car. If I had known, there would have been a different outcome and I would have secured my valuables. That’s right - You guessed it! Wal-Mart employees ripped me off. However, I didn’t know that until I drove into my driveway, then reached for my garage remote, and discovered it missing. After checking every nook and cranny, I realized the remote was gone. In addition, I noticed that some of my (hidden) papers with semi-sensitive data had been disturbed. Quickly, I drove back to Wal-Mart, went directly to the main customer service center, and asked for a manager. That was a waste of time as well. She kept promising me she’d call me back and never did. What a disappointing experience all the way around. Long story short, they have no proof that one of their employees stole my remote. Worse of all, after I got home and parked my car, I could smell burning oil, something I’ve never experienced before with this car. After the car cooled down, I checked the dipstick and saw what looked like watered-down, pale-looking oil. I've never seen anything like that before! Since I have no recoursee, Wal-Mart doesn't have to be accountable. Wal-Mart: something is seriously wrong! The type of employee you have working for you directly reflects the management! Is this something you condone? Fire the manager and fire the thief, because you’ve attracted a very crafty thief who might even be a professional and your manager wasn't disturbed to hear the news. Watch out Wal-Mart, you are next! The thieves are coming after you, too. By the way, that's the last time I'll do business with Wal-Mart for anything. I’ll avoid Wal-Mart from here on out. On a typical month, I'll spend $300 a month in Wal-Mart, but will now spend it elsewhere. Here is hoping this message will warns others and spare them the trouble! You certainly don't care...