We had a $684.00 balance, and paid it in full, we had one late payment in year, it was only one day late and late fee plus payment was paid immediately the following day. After paying off balance in full, within a month they had sent us a letter stating our credit limit had been reduced from $800.00 to $100.00 and that we had numerous late payments, which we did not have, and a deliquency of trades...( have no idea what that even is)
how can we keep this from harning our credit?!

GE money bank lowered my credit limit twice by $500 dollars for no reason there has not been any change on my credit report and I have never paid late. I called them to find out what happened and they told me that it was due to a periodic review and could not offer further explanation I talked to the supervisor who could also not offer any further explanation.

I filed a report with the BBB and a month later they again lowered my credit limit. I could understand If I was charging up a storm but I use the card for groceries at there store and have good credit and pay in full every time now every time a get groceries they seem to lower the limit again I am done with them.