Monday November 2nd, 09 at about 6 pm. I drove into the tire, oil change department to get a battery changed on my car. I had my car engine on while the store personnel checked the availability of the battery. After a few minutes, I was told to pick up the car in 15 minutes. I came back 15 mins later and was not told till 10 min after that the store did not have the battery, and "We can't get your car to started". That was not the worst part. NO ONE in that department had any suggestion (RED FLAG- No thinking process). I asked one of the crews to call stores in the area to see who has it. I was told that one of the nearest stores is only one exit away (using freeway). The problem is I do not live in Murrieta, and I do not have friend or family who can come and help me. The store manager repeatedly asked me "Do you have friend or family who can pick the battery up for you?" after I said twice "No, I came from a different town" They all walked away from me. I, then, stopped them and said "Can you give me a direction to the nearest store that has the battery" The store manager said "It is only one exit from us on this freeway. You need to call someone to pick it up. How are you going to the store"They all looked at me and walked away. I walked out the store and told the crew I met that I will be back before 8pm because that is the closing hour. It was 6.55 pm at that time. I half run and half walked for 30 mins and finally got to Autozone in Murrieta. With mild out of breath and a little shaking, I asked the store clerk to please give me the battery as fast as you can because I had to get the battery to Walmart before 8 pm by foot. Chris, the other store worker said You walked from Walmart? I can give you a ride and change the battery for you The other store clerk immediately agreed. Both of them quickly got all the tools Chris needed to change the battery. Chris drove me in his personal car to Walmart and changed the battery for me. When we got to Walmart at about 7.40 pm, my car was moved and parked out of the store; none of the Walmart crews came to ask if I needed help changing the battery. They did not see Chris. The worst part of that night was I was approached by a guy to try to get me in his car while I was walking. I was so thankful that the guy gave up and drove away and was really appreciate on how Autozone trains their employees. I was stressed out and scared at the time and still cant really tell what level of and what kind of mentality Walmart employees (may be at that store) that night have.