I went to Smart Style Salon at 9:00am to get a relaxer so I could go to work that afternoon. I had to wait for the stylist because she came in to work wearing capris and wanted to buy some long pants in Walmart. I left and came back and the stylist was in the back of the store. She did not acknowledge me when I came in. I had to find her. She was not very friendly and she did not smile.

I spent three hours getting a relaxer, a blow dry and flat iron. She did not blow dry my hair all the way before applying heat from the flat iron, she over heated my hair with the flat iron, she did not use any styling tools when she blew dried my hair. By the time I left, my hair looked terrible. She did not even give me a style. You could not tell that I had been to the salon.

The stylist had the nerve to give me her card in case I wanted to come back after I complained that it took so long for nothing. I will never let this woman touch my hair again. She was unfriendly and did not know how to do her job.