I have a new debit card.never used before, always had ATM. First month using it I had 100 od limit.
I had made several debit and because i had not received PIn # the checker said press credit. The bank charged me 15 OD charges that did not come up on my account for 5 days along with debit charges. With regular debit they take the money out immediately and have them in Pending>The bank went over my OD limit by 600. And they tell me they cannot tell when you press credit how much money is in your account. Regular credit cards they would just say overlimit. These were charges ranging from 1-60.
What can I do they will not refund overdraft and now I am 665 od. I had 300 when I started.

I have been recieving harrassing phone calls from people saying they are from wamu and that I have a credit card with them which I do not have nor never had and I live in one place and they say I opened the card in florida which I have never been in my life I am handicapped and fighting breast cancer and do not need these harrassing calls I never have recieved a card or letter from these people which they insist I have and when I ask for account info they refuse to give it to me and now all of a sudden I am getting these calls saying I owe alot of money which I don't even have and for something I never even did. They are making threats etc. and when my daughter trys to talk to them they hang up. Please help stop these frauds, Cauline

I HAVE SEND WAMU THE INFO THEY REQUESTED OVER ONE MONTHAGO. I NEED HELP WITH A LOWER INTEREST RATE. WILL NOT RETURN MY CALLS. THEY CALL 4 TIMES A DAY STARTING AT 8;30 AM-9;30PM.

Washington Mutual cannot be trusted, we have had our house for 2 years and just found out they never had the proper paperwork on our house. We are now fighting a battle that could give us our house free and clear due to their screw up. Its been a pain and a lot of stress and I would never wish this shabby company on anyone. We had filed bankruptcy on another property and re affirm on our current house. 3 times the paperwork got faxed to them.We kept making the payments then in Aug 08 we pulled our credit report and surprise the house went into bankruptcy due to them not filing the papers with the court. I never missed a payment in the 2 years we were there now I am only getting calls on the 2nd also Washington Mutual but no contact with the 1st. Went to the deeds office and found where they filed a lost of lien and title on the house in Jan 08 1 year after the bankruptcy was closed. I am really upset but then it might work in our favor cause I just became as mean as a junkyard dog.

In recent months, we like many Americans have been suffering a huge financial challenge. Rather than use a credit counseling service, we have managed to negotiate payments and close all our credit cards ourselves with the same outcome proposed by the counseling services...except for WaMu. They refuse to negotiate, and refer you to Money Management.com, or Springboard. Or even funnier, their WaMucanhelp link. Like many other complainants I've read, the individuals we speak to are robotically scripted CSR's, with little or no ENGLISH language skills, and the "supervisors" we are referred to be a joke. They all say to call back in a few days, as if by magic, the aging on our account will force them to negotiate with us themselves, while all along our account racks up additional fees. So far the outcome over 2 weeks has been none. Now the funny thing to me is that while most companies are seeing the need to negotiate terms, due to the economy, this financially troubled bank would rather force their customers into a corner.