WATCH REPAIR USA
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Category: Lifestyle
Contact Information
100 N. CENTRE AVE. STE. 304, Rockville Centre, New York, United States
WatchRepairUSA.com
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WATCH REPAIR USA Reviews
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August 26, 2011
Excessive repair cost after lowball initial e-mail estimate, then making money on unrepaired watch return
I saw they offered what looked like a good deal on a watch repair so I e-mailed them first and was told the repair I needed was "typically" in the $30 range so I sent them my watch. Estimate came back at over $300! Atfer saying I only needed the repair of the pusher versus the "overhaul" they reduced the price $20 as a courtesy and still over $300. Said to send the watch back and cost me $18.89. I agree with above commenst, they want your watch and if they get to do the repair they are charging an excessive amount. If nt they will ship it back to you and make money that way! Shipping charges are outrageous as a watch could ship USPS in a falt rate box for $5. Do not use these people as all they are after is your watch and your money.
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TimRD
February 14, 2011
Rip Off!
My Seiko watch quite working /dead battery. After replacing battery the watch did not start running. So I removed the band made a small mark on the cover + back. Sent it off to Watch Repair USA "Free Estimate" Let me point out that my regular jeweler has retired and in the past the repair for this type watch is normally $35.00-$40.00 I knew this going in. Well I put $200.00 insurance on the watch and the shipping charge was only $4.48 A couple weeks later I got their estimate a ridicules amount of $188.79. Well they also said I had to pay the return shipping again 3 x the normal cost at $13.81 (Un-insured also). I got my watch back today and guess what the alignment mark I put on the back are dead-on! They never even opened my watch at all! I tried to scan the back for all to see but the marks were not viable on screen. Anyhow BEWARE THESE ARE CON ARTIST ! SO *WATCH* OUT.
Tim
02/14/2011
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kenneth luke
August 18, 2010
scam on a watch repair
just want to warn people about the buisness and lies they tell everybody.I sent a watch to them and used their shipping.Right away the the watch came up missing at the ups plant in the town where they are located.When i asked how often this happens they said 2-3 times a month, and 50% of the time you dont get it back.2weeks later the watch showed up and then it sat for another two weeks.Finely after a lot of calls they gave me a estimate for a complete overhaul.I told the that this seiko watch was never worn and i wanted just a battery as these watches have to be worn every day or the lithium battery will go bad.They told me it would me $174.00 to fix and i told them to send it back and payed the $8.00 shipping fee that they told right away.Then they kept the watch for another 2 weeks and when i asked why they said they had not the time to get back to it and it had to have a pressure test.This i found out from seiko was another lie.When I finally got the watch it was only partially put back together and the jewlers in town had to fix what the broke.I bought a battery on the internet and a watch tool kit and fix it myself.Please understand that i was totally unaware of all the complaints on this scadilous company or i would have never used this company.hope this will keep the next victom safe
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