Just want to warn as many people as possible about the way this company does buisness. I sent a watch to them and used the shipping that was provided by their web site. The shipping company said the watch would be there in two days.One week later I find that they still dont have my watch. I call them, and I am told that it is lost and that it happens two to three times a month and quoted to me that 50% of the time you dont get your watch back. Not only were they very uncaring they said that if the watch was lost that would not be their problem. Two weeks later the watch shows up after I find out that it sat in the ups shipping plant the whole time in a town called unoin, N.Y. that is were they put shippments to be delivered on the truck to deliver to Rockville centre, N.Y.. Then they dont contact me for another 10days so I call and I am told that they get 75 watches a day and I am rudely blown off again. I had originally told them that this watch was a seiko kinetic that sat for years and was only worn a few times and seiko corp. stated that if they are not wore often the lithium battery goes bad and would have to be replaced. "Watchrepairsusa" stated that a battery replacement was $20.00 and I was ok with that fee. Then they hold the watch another week with no contact so I call and the lady goes back and checks on watch while i am on hold and returns to say we are sending you a estimate email. I check e-mail and they tell me I have to pay $174.00 to overhaul and refuse to just put a battery in it. I tell them to send me my watch back and pay they the $8.00 charge and they keep the watch 2 more weeks. I call and they say the watch has to pressure tested and blow me off again. Finally a week later the watch gets shipped back and is only partially put back together. At this time I have to pay the local jewler to repair what they broke.{band}. I call seiko and I am told that they have done this to many people and they are not certified seiko repairers and the part about pressure test is a lie. I google the battery and buy it for $19.95 plus two dollars shipping. Then I buy a $8.00 dollar watch repair kit on amazon.com. After installing the battery myself the watch works like new. What they put me thru and many more people too is the sign of a company that wont be around for a long time. If I had checked them out first and read the many complaints that are on google, I would have never used their services. This company is far from being a proffestional buisness and I suggest you DO NOT do buisness with them. Hope I help someone from making the same mistake.BEWARE!