WaterBoss Water Softener

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Category: Home & Garden

Contact Information
P.O. Box 298, Groveport, Ohio, United States

www.waterboss.com

WaterBoss Water Softener Reviews

Lonnie D January 23, 2011

To Buy or Not

I was looking at Menard's for water softener and thought the WaterBoss would be a good buy because of its size. I came home to do an internet search and came across this sight and boy, am I glad I did. Thanks for taking the time to post your comments, you have saved us a probable
nightmare.

December 19, 2007

Terrible customer service from WaterBoss

I just got off the phone with Waterboss customer service. I have owned one of their water softeners for about 5 years and the thing has not worked properly since day one. (Well documented by their own reps.) I just had to buy a 45 dollar part that may or may not work and I can't return it if it does not work. I voiced my complaint to "Rick" and his response was, "OK Sir.' and then hung up. DO NOT BUY A WATERBOSS PRODUCT!!! Lousy products and lousy support afterward. You would think that a company that charges a premium, typically $200 more than a comparable water softener, would step up to the plate and bend over backward to help customers. I guess not. I repeat, DO NOT BUY A WATERBOSS PRODUCT!!! You will regret it.