I found the website indicated above while doing a research looking for water distillers. The website looked genuine so I ordered. I called once on Tuesday the 18th of August, 2009. I asked the guy if I could pay by money order. The man said yes. I asked if was ok even though I was from Canada, he said yes there should be no problem. His tone was somewhat aloof, but neutral.

On Thursday evening, I submitted the order electronically. My order was to be order #3923, which was for a Love Model #2 water distiller for the price of 97$ plus 20$ for shipping. Friday Afternoon I submitted the payment with a copy of the printed order form. (I hold another copy if it) On Sunday 23rd August, 2009 I received an e-mail from the man stating that they needed me to call them, as they had questions.

I phoned at oo30, Monday 24 August, 2009. It was the same man on the phone that had answered the previous Tuesday, only he sounded different. He sounded inebriated I asked him why they needed me to call. The man asked me what type of Money order I had sent, i told him it was a Canada Post money order. He sounded barely coherent and said that his bank would not accept Canadian funds. I told him the money order was in U.S. funds. He said it didn't matter it could be a money order issued by an Egyptian Bank in U.S. dollar that his bank would not cash it. He stated that his bank would charge him 75$ in fees for cashing it. The man sounded drunk and belligerent. I offered to send a self addressed postage envelope, and that they could send the money order back to me. He stated that I would have to contact customer support. I said thank you, and I contacted the number again, then followed the numerical sequence to get to customer support. I Left a message on the voice box. Then I called another number that is to a woman identified by the automated answering service as "Shirley". I left a message with her explaining the situation.

At approximately 0100 Am she phoned me back. Before I could explain my situation she asked me how the man that had spoken to me before sounded. I said he sounded drunk and rude. She went on the defensive saying it could be possible that he had a cold. I told her that it could be possible, but I did not know the facts on the ground. I told her that while it was possible that he had a cold, it was also possible that he was indeed drunk. I told her he didn't sound incoherent. She asked me to explain. I stated that he had told me that his bank could not cash a Canadian money Order. She started to to bable, and said that it didn't make sense, that the bank would be able to take any kind of money order. She sounded flabbergasted by the answer i gave her when i said that he may have had a cold, but it was more than likely that he was drunk. She did not know what to say anymore, and then hung up on me.

I started doing research afterward and found interesting information. The operator of the website is a man named Edward Dean Porter of Ohio, listed at the address listed above. I also have other information on his other web sites that was posted on another review website.

Here is the link to the Better Business Bureau Information:
http://www.bbb.org/canton/business-reviews/water-filtration-and-purification-equipment/aaa-wholesale-in-toronto-oh-23000625/#cmpl

Here is a link to the other review website from which I discovered the man's name, and his address, and the other website scam he is running with the same phone number.

http://www.resellerratings.com/store/American_Water_Distillers

I conducted a reverse phone look-up for the business, and came up with the name Edward Dean Porter. There are 41 other Edward Porters in the State of Ohio.

My next step will be to contact Canada Post and request the money order be canceled (it has not reached destination yet). If Canada Post is unable to cancel it, I will request that it is traced. I have done this successfully in the past, and got a woman arrested in British-Columbia. I will then contact the office of the Attorney General for the province of Ontario, and forward this information to the Internet Frauds Unit of the FBI. I will forward the same information I am providing you, in addition to the information Canada Post will give me.

Thank you very much for receiving my complaint,

Michel ST-Amour
113-2 Clarence St.
London, On
N6B 2J3
226-663-4654