Weatherseal
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Category: Home & Garden
Contact Information Idaho, United States
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Weatherseal Reviews
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jackson5elvis
April 21, 2011
door
got ten year garentee on door and they have asked us to pay 90 pound for an engineer to come out to measure it surely if its garenteed it should not cost any thing for a door that wont shut properly when its sunny so you have to slam the door to shut it making the panel crack.
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john01660
November 22, 2010
guarantee
i purchased windows and doors from weatherseal in 2006 and got a 10 year guarantee with them we had a few problems in the first year with windows dropping and key cylinder on the front door and they come out to fix them after having to wait as they did not feel it was urgent that we could not lock the door . now i have problems again with the front and back doors, with the locking systems and so i got in contact with weatherseal to get them out to fix them as they are under the 10 year guarantee but have now been told i have to pay £75 call out fee i phoned them to ask why and the guy told me it was in the terms and conditions funny as i was never asked to pay this before now i'm wondering why i keep this guarantee as it seems to me it is not worth the paper it is writen on and i could get someone else to do it cheaper and not give weatherseal any more of my money
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emma richardson
July 1, 2010
call centre
I was called today on my home number which should block calls from people like WEATHERSEAL! They went on to say if I was given £1500 to spend on my house would I choose windows or doors, I answered doors, they then went on to say how are your doors and I answered they are fine! He then said well why did you say doors then if they are ok and I answered well You said if I was given £1500 what would I spend it on, they then hung up! I really don't appreciate calls like this especially when they are so rude. I rung back and asked to speak to a manager and they hung up on me again. If I was to want windows and doors this would be the last company I would ask.
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pusskin
January 23, 2010
salesman's behaviour
Salesman came to show me double glazing: one hour appointment. Spent 2 and a half hours playing silly sales games like try to work out the social category of my postcode. then how many people did I know, what was my background, and come up with - you've guessedit, my profile plus the local profile meant I could have a great discount! He then rubbished local companies and other major companies and after 3 hours gave me a special sign-up now quote of three times the going rate (I had already quizzed my neighbours on what price they had paid and which company). He woudln't listen, didn't show me any respect, and just managed to leave before I phoned for the cavalry to remove him. I only lost my time, but my time is valuable and irreplaceable. A useful wakeup call that the old sayings about doubel-glazing salesmen are as true as ever.
and to add insult to injury, I now find that htey have been repeatedly had up for cold -calling registered phone numbers like mine, and even questions asked ian the House of Commons under the subjects Weatherseal: Complaints and Standards
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Scarlett
October 19, 2009
Absolute bull**it
In our old flat, the living room window was misting up, got a guy from weatherseal out who reckoned we needed sealed units for this and one bedroom, this was due to the seals being away. the windows were from another company the previous owner had used who were oot the windy (pardon the pun). so this tradesman (haha salesman) quoted us a price after some absolute bulls##t and several cups of tea £900 for the two units, ok, we said as it needed done. anyway fitting days came and went, no fitters available, glass was smashed, scratched, missing etc etc, three month later and no sign, sod it i said these people obviously have bigger jobs on, so okay i would lose £50 but i'm not waiting any longer. phoned them up and lo and behold "oh we can do them next week" no i said stick them up yer hole. got a phone number for a small local company, guy came out and did the window for £90 all in, did a good job and we only waited a week, guy had worked for weatherseal and had some amusing stories about them. we moved a year or so ago and the window was fine...although we never got the bedroom one fixed.
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