Doors are not manufactured as per product approval testing documents. Missing structural silicones causing doors to leak and delaminate. Sales came from City Architectural, distributor is S & S millwork in Tampa who both failed to report this to Weathershield for several yrs. Both claimed it was the owners fault. Weathershield said we are out of warranty, even if that is true, the doors are not made as they should be for Florida windloads and water intrusion. Weathershield rep acknowledges that the doors were not made correctly quote, " they must have lost the football game the night before".
I am builder #3 on this home. We have taken the doors apart to correctly diagnose the problem. We have filed a complaint with State of Florida product approval dept.
This company and all that they associate with have no clue to what customer service means.
These doors are expensive and are supposed to be rated for 123mph + windloads with impact resistant glass. If you have purchased these products, don't plan on staying during the next storm, it could cost you your life when the glass blows out across your living room.
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