I have ordered from this site in the past - prior 2009. They did back order products and I had to bug them to get them shipped. Most recent order has be outstanding for almost 2 months without any notification of shipment or reply to my 2 e-mails. I've contacted my credit card company and they are working on a refund for me. This is now the last time that I'm going to deal with this web site. Prices are good, but if you never receive the product or have to hassle with them everytime, the total cost goes way up.

Placed order, they took the money immediately and I never received products. Tried countless e-mails but no reponse. I got their phone number after talking to my bank. Just got voicemail. What a SCAM!!

This site also operates as beautystoreinc.com and BeautyStorePro.com. Be sure to read the BBB report where they receive an "F". They have $175.92 of my money. They sent me an order confirmation, also, but never shipped. Several calls and an email and NO response. I have my credit card company working on it but have little hope since 120 days have passed.

I ordered a waxing kit from this company because their pricing seemed more competitive than other sites. The kit came with a wax warmer which required wax beads (which were supposed to be included in the kit). When it arrived, the bag of wax beads had been removed and replaced with a tin of wax which was made for a larger warmer. I couldn't use the tin since it didn't fit the warmer. After two emails to the company (there is NO phone number provided on the website, that should have been a red flag!), no reply, and no replacement. Now I have a useless kit and am out $129. DO NOT BUY from this "company."