Webroot Spyware
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Category: Electronics
Contact Information California, United States
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Webroot Spyware Reviews
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Itistime
July 8, 2011
I am not using it any more.
I want you to stop auto renew and refund me my $43.65 that was charged to my visa!
this software was always freezing up my computer so I stop using it!
so please refund my $!
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kick
January 26, 2010
cancelled 12/09 and need refund for 1/10 charges of $40.35. Tried for hours on line without success.
Sent a letter of cancelation on 12/09/09 of the Webroot spy sweeper. I no longer wanted the service.
I just recieved my statement from Bank of America with an automatic charge from Webroot of $40.35.
It had been uninstalled and cancelled.
Please credit my account with that unauthorized charge.
Thank You
Patricia V. Kick
kickginger@aol.com
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sidneysilva
January 21, 2010
renewal op out
on nov 09, webroot software took out $64.82 from my checking acct. that i did not authorized. after thanksgiving holidays, i got a virse on my laptop. took it in and the tech stated that my software was terminated on the 24th of nov 09. i contacted my bank security service federal credit union, to see how i can get my money back. you reference dispute number D-113264. i no longer need or want your software.
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AG in Denver
August 31, 2009
Cant remove
I used the Webroot software for a year. It seemed to work ok, but it was very very slow. I goy very tired of the pop up reminders that came sometimes multiple times a day. Finally, I got plenty of pop up reminders that it was time to renew and that I was on auto renew. I opted out of the auto renew, that worked ok. But I still got very frequent pop up reminders.
Finall, I got a pop up noyice that my subscription had expired. I then went to remove it from my computer only to find I cannot. I am now on permahold with customer support (just got a notice that I'm 29th in line). They keep reminding me, " for a fee I can get immediate expert service, just press one".
I would reccomend a different spyware program. These guys are pretty agravating.
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