It's been one problem after another with these people...
I signed up for one year subscription and was billed twice. It took a couple of weeks to get the over-charged amount refunded.
When I couldn't save photos, and contacted their support with the IT details such as browser used, etc, they had no suggestions other than to use a different computer. That was the last I heard from them, even though I wrote back with very specific questions.
When I tested the RSVP function (thankfully BEFORE asking my guests to use it!!), I found it didn't work either, even though all the information was present. Again, no customer support.
I changed my password last week and the site locked me out. I'm still trying to get back into the site and no one at customer service seems to be able to help me.
Wedding Tracker is a joke - DO NOT SIGN UP!!