WeHaul.com IS A BROKER! THEY ARE NOT A MOVING COMPANY. When I contacted them, I asked if they have their own fleet of moving trucks and they told me YES. When you deal with this company you will find out that they broker your order to other companies. In my case, I ended up dealing with three other companies with American Van Lines - Florida actually dispatching the order. The problem with this is getting questions answered. My shipment is one week overdue from the guaranteed date of arrival. Trying to get answers from WeHaul.com is impossible. They put you on hold every time you call because they do not know anything about your shipment. Then they only tell you what they get from the actual company that is dispatching the order. Bottom line is that when you chose a moving company, make sure they are the company with the trucks. WeHaul.com makes the deal and then finds the cheapest deal they can get to move your furniture which then puts your furniture in the hands of really lousy companies like American Van Lines Florida. Please see the reviews for American Van Lines to see how they have screwed up my delivery and how they have lied about delivery times.