Weight Watchers .com lures you into their program and when you cancel they continue to bill you for at least two months after you cancel. When you call they refuse to help other than point you back to the online sign-up form.Weight Watchers has become delightful and this auto-billing practice should be illegal. They need to compensate all those their records show they intentional screwed. I used to respect weight watchers, but clearly they turned to unscrupulous, predatory practices. They are exploiting people by charging them for several months following cancellation.

Weight Watchers knew they were going to "roll out" a brand new program which is so completely different from previous programs that none of the food scales, or Points calculators from the previous programs can be used with the new program! It is my very strong opinion that Weight Watchers knew this and yet continued to sell members those expensive products - almost all the way up to the date the new program started!!! I'm on a fixed income and spent good money on those Weight Watcher gadgets that can't even be used with thw new program!!! I've contacted Weighted Watchers and am still waiting for a reply! SHAME ON YOU WEIGHT WATCHERS!!!

I saw the commercial with Jennifer Hudson, the website advertisment that indicated that you can try the weight watcher point plus program for free for 7 days. On 02/04/2011. I went on-line to try the program for free for 7 days as advertised. They charged my card $53.85. For three days I tried it and did not like it so I sent an online e-mail to the cancelation department on 02/09/2011. The automated system wanted me to stay program for an additional month and only refund me 5.95. I called the 1-800 number and they explained to me that was not on that program and they will only refund me $5.95. I told them that I do not want to be on the program and that I was only interested in trying the program for 7 days. As of this day 02/14/2011. They have not processed my cancellation or refund me my $53.85. All I have been getting is e-mail saying how they are not refunding me my money and that I was not on the 7 day trial. I have reported them to the FTC and BBB. I am getting all my money back based on what they advertised. They can prolong this all they want I started on 02/04/2011 and cancelled on 02/09/2011 which is less than the 7 days.

I joined Weight Watchers and paid a fee. At no time was I warned that this gave them authorization to take money from my account monthly. But the woman who registered me seemed senile - so there you have it. They tried to take money from my account about two months after that. I had not been attending so I was not getting their funky cheap material. The attempt to take money failed. They sent me an email and said that it failed. Then I sent them an email that said that I don't want to partcipate anymore and don't try to take money from my account. Shortly after they tried again and took the money. I called them on the phone and let them know all of this - I know they got my emails - they were very blunt. They said that they would not return my money. I am livid. I will cancel my card they used - I thought I had done that and deal with them through my bank. I hate Weight Watchers and will tell EVERY ONE about their THIEVERY!!!

I have cancelled my membership and no longer wish to receive advertising from weight watchers. I have emailed them and spoken to customer service and was told the advertising would stop, this company continues to send various offers etc.