I got a laon from this company a few years ago. I lost my job and fell a few months behind with my payments. When I got another job I made an arrangement for them to take double payments until the arrears were cleared. They took the first payment then called me and offered me a settlement figure. They confirmed both verbally and in writing that they would inform the credit reference agencies the account had been paid in full.

A week after paying the settlement sum I recieved an email from equifax saying there had been a " There has been a change to the Caution Flag status on the following account." It was from Welcome Finance and it was indicating I had paid some of my loan and the rest had been written off. That indicates they couldn't get the money and gave up. It's not the same as what was said in the letter they sent to me "On settlement of this account all the relevent credit reference agencies will be notified that this account has been paid in full".

They have been promising for two months to rectify this. This is something that can be done within 24 hours so I am not to pleased. I'm not in need of any credit at the moment but I want this changed ASAP and I get the feeling they have done this on purpose.

i applied for a 13, 000 loan an a repesentative came round to my house to finalise it, as i have reading difficultys i asked her some finantial questions about what i was signing with the loan, i asked out of the 250 per month i had to pay, what will come off the 13, 000 loan and the intrest . she said 200 will come off the 13, 000 loan and 50 intrest per month, so to make it clear to me i said so after the first month of me paying 250 my loan will be at 12, 800 and i would of [aid 50 interest and the next month 2, 600 and so on and she said yes...so i signed!!! big mistace...tomake matters worce i had a x girlfriend living with me at the time and she was on my council tax so the loan woman said she neded to sign a form aswell, i said that is nothing to do with th loan is it? she replied noooo its just becouse shes on thecouncil tax and if i dint pay my loan she couldnt say she owns half my house so she signed!!!big mistaceagain after 2 years of me paying 250 per month off a 13, 000 loan im now at... wait for it 13, 500 plus my ex is joint applicant on yhe loan so she offishally ows half which i and the x did not want ... this woman lied and connedus decouse she probbley gets extra cash to geta loan going i think this is wrong ...now ive lost my home due tothis and im not paying them another penny they thretten to take it out of my wages but if they do i will not work please dont make the same mistake i did dont trust no loan companys and read everything over and over ...thank u