well fargo auto finance

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Category: Business & Finances

Contact Information
Tennessee, United States

well fargo auto finance Reviews

Dimples78 March 29, 2010

Untrained Customer Service Rep./ Rip Off Company

WELL FARGO have very rude and untrained Reps. I feel that they need to be trained in speaking with customers on a professional level. They never want the customer to speak with an supervisor when you request for one. WELL FARGO AUTO FINANCE is a con artist company that does not keep count of payments that is sent online. My next step is reporting them to the BBB. I feel that many of our complaints will fall on death ears and nothinhg will be done regarding the many complaints.

mdavis December 30, 2008

payment taken out of wrong account

My daughter was unable to pay her car payment November 2008 so being a kind Mother I paid it for her and gave Well Fargo my account info. Every payment that she has made since they have not drawn it out of her account but mine. we have talked to them several time but with know help. They say that once a bank account is placed on it can not be taken off. That is just wrong what happen if they keep on doing this I one day I am over drawn. My daughter keep putting the money back in to my account but one day I might have bill on the same day and become overdrawn. I have never had this type on Bad service and I we could I would refinance with someone else. Be careful helping someone out with their payment with Well fargo you might be paying it for a long long time.