on 12/02/10 i brought 2 business checks into wells fargo silverton branch for deposit to
business checking account. one check@ $680.00, the other @ $161.89 total: $841.89 for which i gave deposit slip plus 2 checks to teller, she ran them through micka machine then
tapped on her computer keys and a deposit slip spit out. i stapled deposit slip to my yellow deposit copy at bank window. 8 days later in mail i get notice from wells that they took $680.00 from business checking account for "trns. adj." i immediately called bank and was told i never presented check to teller. i KNEW i gave the check, because it was larger than usual check and i saw that check being processed. there is no way teller could mistake 1 check for 2, and a total of deposit @ $841.89 for $161.89. besides, she ran checks through processing in order for deposit slip to spit out. bank is now making me "prove" i gave check, whilst bounced check charges increase daily and i am terrified to deposit any more money. meanwhile i opened 4 investigations, and all i hear is: your deposit receipt from bank is not a valid receipt for what you deposited, or: "they" are investigating it" and branch mgr. says "he" can do nothing, and investigator who called (one out of 4) said she can't do anything only branch mgr. can. he refuses to look at bank video tape or micka machine data, instead telling me 1-5 days, then 10-20 days then 3-5 days. it is now 12.21, and i can't mail out bills which are accumulating fines, late charges and i am more stressed by day.

I am a disable Veteran, honorable discharge after 21 years of service.

I cannot write or keep a bank ledger and was told by the staff at the Wells Fargo branch in Payson, AZ to use Wells Fargo Online to keep track of my accounts. I have been a customer of Wells Fargo since 1996.

On Dec 6, 2010, around 6:30AM, when I checked my online account information my account was in the black. On Dec 7, 2010, around 6:15AM I checked my online account and saw that I was over draft but no charge or fee had been accessed.

On Dec 7, 2010, between 7:00 AM and 11:00AM I made three deposits into my account to more then cover the mistake.

On Dec 7, 2010, at 2:02PM Wells Fargo charged my account an over draft fee of $35.00 even after the corrected deposits were made to fix my mistake.

Between 2:30 and 3:30PM, Dec 7, 2010, every telephone call to Wells Fargo was met with cold and heartless telephone bank employees that refused to remove the $35.00 fee even after it was explained that I was following Wells Fargo’s own directions and advice for keeping track of my account due to my disability.

Wells Fargo Bank offered no compassion or understanding and did not seem to care that if they do not remove this unfair charge that they will loss a long standing customer. Even though the customer tried to correct his own mistake following the direction of the local branch in Payson, Arizona.

I will not bank with a greedy and cold hearted bank and I would ask that other people see how cold hearted Wells Fargo Bank really is and withdraw all their funds from any accounts they have with Wells Fargo or when they make a simple mistake they will witness first hand the cold hearts and lack of compassion I have suffered today.

Bill Pay customers at Wells Fargo Bank receiving false balances. Say you have a payment(s) being processed today, it will show Paid in the bill pay field but not posted to your account nor shows in pending = false balance. You spend a little more, 2-5 days later it's posted, skips pending, possibly drawing you negative. Cha Ching... WFB is dancing. Customers need to RUN from this establishment.

I made a deposit for $10, 000 at a Wells Fargo Bank at 5:00 PM on Sept 30 - a weekday. There were checks that came through on my account at midnight of the same day. They paid all of the checks but the bank charged me almost $1, 000 in overdraft fees saying that my deosit was past their cut off time. I have requested a copy of my deposit receipt at least 5 times and each time they send me a copy of my check - which has absolutely no stamping of any kind on the front or the back. There is no record on the check that it even went through Wells Fargo Bank. My deposit was made at the actual bank and not at one of the grocery store branches. To this date I have not been able to resolve this issue.

On or about 9/27/10 I called WF bank to register complaint for a SuperTarget debit card charge. [Target in phone call did say they could not find this debit fee going all the way back to 9/10/10]. I placed a 'stop payment' on the charge and at the time WF said there would be a 6 mo. period for this stop pay. Today I discovered that WF put this stop pay on ALL Target debit card purchases, not the one time debit fee. They didn't define in their terminology to include in the statement 'ALL company debit charges' in my conversation that day.' (Target is charging me $500 in NSF fees, but they are being nice enough to reduce some of it.) BUT THE WELLS FARGO BANK REFUSES TO offer assist in reducing NSF fees or budge on changing their terminology. I've done stop pays numerous times over the years an NO BANK has ever done this type of 'blanket stop pay' EVER!!! SO -- fair warning to all Wells Fargo Bank users who need to do a stop payment. Is it any wonder banking industry has lost the American public's trust?