Wells Fargo Bank
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Category: Business & Finances
Contact Information 420 Montgomery Street , San Francisco, California, United States
Phone number: 1-866-867-5568
wellsfargo.com
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Wells Fargo Bank Reviews
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khaluaa1
July 23, 2009
OVERDRAFT FEES
I had enought money in my account to cover all of my checks etc. Come to find out Wells Fargo puts a 2.50 non atm Wells fargo fee through which makes me overdrawn by 1.30. Never had this fee before in my life with the 4-5 years I have been banking with wells fargo and now they are telling me that this is their policy. They charged me 35.00 in fees and told me that they can only credit back half, because it is not their fault. Very poor customer service. Nobody at wells fargo 800 number wants to help anyone. I went to their corporate office in San Francisco and I am waiting for a responce back from them now.
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DanaC
July 4, 2009
Overdraft fees
I recently made a mistake on my checking account, and forgot about an automatic payment which came through last, out of 5 charges. The auto payment was paid first, and my last 4 charges were then charged overdraft fees. I began to do some checking, and I discoverved that all charges go through from largest to smallest, thus causing more overdraft fees when one item doesn't clear. This type of "accounting' only effects those of us who live paycheck to paycheck, and those of us who are on a fixed income like seniors and those on SSDI, and those who have recently been laid off, the poorest of the population.
I also discovered that on the actual written statements the charges are in proper order, different from what you would see on the online statement. The reason for this may be that mail fraud is more severe then internet fraud. The bank may be covering it's own butt. (that's just my guess) Also it would make their questionable accounting practices harder to detect by those who are afraid to do their banking online, (ie. seniors).
I'm looking for people interested in a class action suit. It was our tax money that just recently bailed out their sorry butts, and now they are using our overdraft fees to pay us back. I have started a campain to get the word out. I have started writing business magazine reporters, and reporters of local newspapers. I have emailed CNN News, and others. I need help telling as many people as possible. I NEED your help!! start gathering evidence from your own accounts. Make copies of your online statements. Save your monthly bank statements. Write to your congressmen and demand an investigation.
We are in a time when the banks no longer have Republican freinds in high places, and banks are under serious scrutiny. We can win this and get our money back, if we just stand up and fight. If you won't do it for yourselves do it for the 1, 000's of unsuspecting seniors living off their monthly SS checks.
You can email me at [email protected]
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Rev.Mark A. Stoddard
June 1, 2009
Unfair Discrimination
To Whom It May Concern:
I would have never imagined that because I stayed at home with my father 24-7 taking care of him... that would have a bearing on the equity I inherited in his home, passed directly to me through trust; I only asked Wells Fargo Bank to modify the existing secured loan to the same principle net ammount as I could have (as Agent and attorney for Him, my father) ANY time...the FULL $362, 000.00+ Dollars Available to Him;(of which the 140, 000.00) Remained in a Wells Fargo Local Account, all the while, Earning the Wells Fargo Bank daily Interest.The Wells Fargo Bank at Fort Mill S.C. did not make any attempt to respond to my request, during the time needed to "avoid their acceleration" of the loan to the point that it has (as a result of their actions) come to.
Wells Fargo Bank actions by Mss. Dana Flota (and others) have done irreputable damage to my person, and as a result, may have even lowered my FICO SCORE of 761.Wells Fargo Bank made the Loan based Entirely upon Equity in the Homestead, and nothing else, and under that same exact premise, did discriminate against my person and character by not contacting me with a response to my loan modification request and proposal;insuing resulting hardship and suffering on my part, parcel, and person.
Any legal actions as a result of these actions on the part of all individuals in connection with Wells Fargo Bank will be further construed as in colusion; and party to such actions.
Sincerely:
Rev.Mark A. Stoddard
1524 Salvador Ave.
Napa, California 94558-1736
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isaiah2682009
June 1, 2009
fees
Went into 901 Gessner, Houston, TX 77024, on May 29, 2009, at approximately 9:00 am. I work for Jack in the Box, and Wells Fargo is supposedly a place I can cash a Comdata check at, without a fee. I presented my check, and the teller says I can't cash it without a authorization code, which I explained is given to teller when they call into 1800 number. The teller proceeded to tell me I was incorrect, and needed a code before he would proceed. I explained again, I authorized the draft out of my comdata account, and he was required to call and receive the code from them. He almost refused again, but his boss told him to try calling and so grudgingly he did. Then he proceeded to tell me there is a $10.00 fee. I tried to show him paperwork I had from comdata and jack in the box, having an agreement between comdata and wells fargo bank, that had no fee on comdata checks cashed at wells fargo. He said it wasn't the case and charged me the fee. And then proceeded to act like he was doing me a favor by cashing the check.
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p. smith
May 16, 2009
inproper hold on check
i just wanted people to know some of the tricks wells fargos uses to help thier customers . we have had our checking account over 12 years and our mortgage for over 4, and most of the charges charged to me were ours due to my husband being injured on the job and not able to work for over 2 years he recently was able to return to work 6 weeks ago with a local company. wells fargo cashed his payroll check the first 4 weeks then on the 5th week my husbands job told thier employees that the companys bank had made an error and if their was a problem cashing thier checks that 5th week that they would pay any charges charged by the employees banks. we did not get that option wf automaticly put a 16 day hold on the check. iwent to our branch that we made the deposit to let them know about the error and needed the check or needed wf to redeposit it the bank lady made a call and said that at any time the check would be redeposited by wednesday still no deposit was made went back to the bank and was now told once a hold is placed it can not be removed until the hold date. in our case 16 days . i asked why it was just not returned and was told because they would have charged me 7.00 i stated oh well the employers bank was paying all charges related t o thier error and should have been our choice to either have wf redeposit for payment or for us to collect the funds from the check ourselfs. i guess thier hope was for major nsf charges for normal monthly bills paid thru our account. they had allready made 36.00 in late fees on our mortgage payment for every month our mort was late in the two years he was out of work pretty much the whole two years by the way no help with the mortgage either. it was insulting to us since the first thing we did when he went back to work was take out a high interest loan to catch up our mortgage pymts with well fargo. we ate beans and soup for 2 weeks i bet the employees of wf eat well from all the profits they get from their customers that stay loyal pay all thier late fees and nsf fees when they are down and out. i was basicly told when i went back on weds thats how they roll and believe it or not he said it with a smile...
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p. smith
May 16, 2009
inproper hold on check
i just wanted people to know some of the tricks wells fargos uses to help thier customers . we have had our checking account over 12 years and our mortgage for over 4, and most of the charges charged to me were ours due to my husband being injured on the job and not able to work for over 2 years he recently was able to return to work 6 weeks ago with a local company. wells fargo cashed his payroll check the first 4 weeks then on the 5th week my husbands job told thier employees that the companys bank had made an error and if their was a problem cashing thier checks that 5th week that they would pay any charges charged by the employees banks. we did not get that option wf automaticly put a 16 day hold on the check. iwent to our branch that we made the deposit to let them know about the error and needed the check or needed wf to redeposit it the bank lady made a call and said that at any time the check would be redeposited by wednesday still no deposit was made went back to the bank and was now told once a hold is placed it can not be removed until the hold date. in our case 16 days . i asked why it was just not returned and was told because they would have charged me 7.00 i stated oh well the employers bank was paying all charges related t o thier error and should have been our choice to either have wf redeposit for payment or for us to collect the funds from the check ourselfs. i guess thier hope was for major nsf charges for normal monthly bills paid thru our account. they had allready made 36.00 in late fees on our mortgage payment for every month our mort was late in the two years he was out of work pretty much the whole two years by the way no help with the mortgage either. it was insulting to us since the first thing we did when he went back to work was take out a high interest loan to catch up our mortgage pymts with well fargo. we ate beans and soup for 2 weeks i bet the employees of wf eat well from all the profits they get from their customers that stay loyal pay all thier late fees and nsf fees when they are down and out. i was basicly told when i went back on weds thats how they roll and believe it or not he said it with a smile...
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bodmor
May 13, 2009
Misinformation on Mortgage monthly payment for refinancing
On April 24, 2009 I signed documents for home mortgage refinancing with Wells Fargo Bank (original mortgage WFC) branch at Monterey Park, Ca. I informed both the Escrow, Inc. & Wells Fargo representative that I believed that I had to stop my previous mortgage monthly payment. They assured me that this would be taken care of at the time of the WFC mortgage closeout from the original mortgage. This did not occur & I was given misinformation by WFC staff. On May 5, 2009 $989.09 dollars was applied to my previous mortgage payment and remains unavailable for approximately one month (check issue & mailing). Wells Fargo staff has continuously misrepresented information either though omission or fabrication, whether, checking, VISA and mortgage accounts over the past 7 months since the account sign on.
I feel I will be continuously be 'duped' by WFC BANK I my commerce dealings.
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Robert
May 4, 2009
Overcharged
I was charged a $25 annual fee for the Wells Fargo Check Card Rewards program. I was surprised to see this fee because I canceled the program three years ago. It took a 15 minute call and talking with three customer service reps before one admitted that there was an error made and yes I had indeed canceled the program three years ago. Seems, they explained, that I was somehow re-enrolled on April 1st and then charged the $25 fee. The customer service rep said this had been happening recently to some customers with no further information. She said she would have to de-enroll me in the Check Card Rewards program and that it would take 7-10 business days for them to return the money to my bank account. I'm curious about how many others were 'accidentally' charged this bogus fee. I'm suspicious that Wells Fargo will ignore this problem with their system because they assume most folks won't notice a little extra $25 fee taken from their bank accounts.
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Rebecca
April 29, 2009
Fraudulent bank
Started about two years ago they "forgot" to pay my taxes from our escrow account, so my local county office sent us notice that the house was to be auctioned in seven days! We notified wells fargo, yeah they scrambled to pay it, but they failed to tell us it came from our escrow the next year which in turn sent the escrow in the negative. Now every year we received a surplus overage check from excess in the escrow account, we always called to be sure everything had been taken care of. We actually would take those checks and pay a house note. So they punished us the next year by raising our note by almost $300. We spoke to everyone we could about this, and did not get anywhere. Then we had a modification done, and did everything exactly as they said to do, but this year we found out they are saying we faulted. If that was true why would they restart the loan? We went to try and refinance, and were told that countrywide was out lender, "we were never informed of this". So since our note was sent to them after wells fargo was so nice to use countrywide, instead of the fannie may or freddie mac. We have once again been screwed by wells fargo. So after five years in a home we worked so hard to keep, and land we love to live on we are being forced to give up our home to a short sale to prevent foreclosure going on our record. This so called bail out, and people getting the help they need is a bunch of crap.
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Johnson
April 20, 2009
Scam charges
Whenever a customer of Wells Fargo Bank goes overdraft, Wells Fargo rearranges the order of charges in order to get as many finance charges as they can. Their common tactic with this scheme is to place the biggest charge first to make a customer overdraft, then place the little charges afterwards. Wells Fargo will even retroactively change the date of a recent charge even if it wasn't pending in order to hit their customers with more finance charges. In other industries such as the pharmaceutical industry, this is called back dating and is a felony in those industries.
This last week, my mother was recently snagged by this policy. The net result was over $250 worth of finance charges. What happened was that Wells Fargo decided to take a large charge out a few days earlier than it was supposed to be taken out. If the proper date was followed the account would have never been overdraft in the first place.
My older brother was financially ruined by the practice. He has since closed his account with Wells Fargo. I have been hit myself, with the use of back dating used as part of the charge manipulation practices I mentioned. I wrote my report as a response to a similar incident involving Wells Fargo I just read today.
We as American consumers need to report this to the BBB. I highly suspect that this policy is standard for Wells Fargo. To be honest, the only way these banks are going to change their dishonest practices is if they suffer financial damages, such as for example, a steep fine paid to the victim per manipulated charge.
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