For the past few days, my workplace has been receiving phone calls that hang up when you answer--about 5-10 a day. I finally got so fed up with it that I star-sixty-nined the number--1-877-274-5890. "Andy" answered at Wells Fargo Financial. I told him we'd been getting these hang up phone calls from this number; he asked the number and my name. When I told him who I was, he said, "We're not looking for you." and hung up on me!!
I called back and spoke to Andy again. I said "You just hung up on me." He said, "No, we're not looking for you." I said "That's fine, but I need to speak to your supervisor." This guy literally laughed at me and said "Absolutely not." I was stunned, and he started to try to hang up again and I literally yelled into the phone "No no no! This is a business, and I don't know WHO you're looking for, but this is a business phone number and you are harassing us. If you continue to do this, I will call the police. GOOD BYE!" Then I hung up on HIM.
It is incredible to me that a business with as big a name as Wells Fargo doesn't care about the kind of reputation jerks like Andy give them. I certainly won't EVER do business with this company. And I'm not even who they were looking for!

I recently received a letter from Wells Fargo Financial stating that they forgot to charge me a convenience fee in July and August and it would be on my January bill. That is ridiculous and almost six months ago - why now? because of the economy? b.s. If it is true, which I do not believe it is, they should just take the hit for it and not come after the consumers - if they do it to me they are doing it to hundreds of other people - guess how much money they are making off of that one letter alone.

I've been having a lot of problems making my mortgage payments and I called in to ask for help. I asked for Matt, the branch manager and when I walked in he was sitting on top of the desk. He never moved off of his place to greet me or anything. He told me to fill an application. I filled it out and he ran my credit report. HE NEVER HELPED ME AT ALL.
I've been trying to get the branch district manager's number and I'm still not able to get it. Now I know how banks go out of business. Because of customer service employees with no experience at all. Isn't the customer always right?

I recently had a bad experience with Wells Fargo and when complaining to two different supervisors, I was told, "We don't care". Of course they don't care! I am an individual, and they can deal with me, alone. But if all us disgruntled customers unite and organize, I am sure we can get them to care. I will be sending a hard copy check by regular mail for .10 (TEN CENTS), to be posted to my Wells Fargo account. I will send a check each 5th, 10th, 15th, 20th, 25th, and 30th of the month, each and every month. This will cost me $3.06 per month, which I feel is a small price to pay to get Wells Fargo to "care". I will bend the envelope, and add an explanation letter as to why that person is having to manually post a ten cent payment. Can you imagine what will happen if ALL us disgruntled customers were to do the same? Say, one million checks in one day! We'd swamp their mailroom and I bet Wells Fargo would soon begin to care. As far as I know, this is completely legal. Shucks, you're just trying to pay down your loan! Please join me in this campaign. Wells Fargo needs to learn to, "CARE".

BBB,
I bought carpet through Academy Carpet. They went through Wells Fargo for financing. I did ask (Dave the salesman for the carpet) did I have to go through Wells Fargo. He replied thats who they get their financing from. At that time I had a 760 credit score. The contract stated o% down for 1 year.At the time it was a good interest rate. I'd never had problems til now.
Randy Rankins said he did not agree with the contract. He took everydime which I'd put towards the principal, he put it on finance fee. He's helping ruin my credit, like its not bad enough already. I looked at my credit report he has it as a write off, its not a write off.
BBB, the reason I keep filing is because their isn't a lawyer that wants to represent me. I have others to file and I know the truth is on my side.(several) I won't go down without even trying. I have to try to help myself because no one else will. Usually they will take you to court, so I was already for that, still ready. I've never heard just write it off and I was almost through paying for it. They call everyday, all day and they never mention the carpet or the 2 money drafts which I was paying off. So I have to get things straight, before they get anything from me. Vanessa Choice 232-4302-591-4302hm
Thank You
Vanessa Choice