8/3/10
To whom this concerns:
Wells Fargo has hired this company Pinnacle Financial to negotiate on their behalf. They fired them w/o informing us. Now we are ready to close escrow and their new company Enhanced Recovery Corporation is saying the amount of compensation is too low and there is no negotiating it. We had the payout increased by 65%, but they still refused it.
Wells Fargo has this collection company collecting for them. When we talk to Wells they say it is up to their collector (ERC) to accept the offer. When we talk to ERC they say it is Wells that has to accept the offer. This has been going on for over a month. We were suppose to close escrow the first week of July. Now its 8/3/10 and we don’t have agreement with Wells Fargo has yet.
Mean while the buyers are loosing their loan lock, and their lives are being held up. Our realtor is giving part of his commission toward some unpaid property taxes and the buyers are chipping in as well toward that. And that is because the bank would not pay those taxes.
We have invested over $275K (our savings and investment money) into this property and are losing every bit of it. For the past three years our financial situation has been devastated. Being realtors we have basically lost our job and been living off what ever little saving we had left and by selling our personal belongs. Loosing our home to short sale or foreclosure has been devastating for us. They claim to want to help save our home but when it really comes to help they refuse to. There are just messing with our lives.
Please kindly address this situation.
Please help!!
Sincerely,
Greg & Rajkumarie Bechtol