Wells Fargo Home Mortgage
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Category: Business & Finances
Contact Information United States
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Wells Fargo Home Mortgage Reviews
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Jimzway01
October 9, 2010
Wells Fargo Breach's Contract, then decietfully requests financial documents for a misleading "Loan Modification" they deny, then quick
On June 13, 2002 Wells Fargo Home Mortgage Breached our "Forebearance Agreement" dated Dec. 28, 2001, by stating in the agreement they will instruct our foreclosure councel to "suspend" foreclosure proceedings once the funds for partial reinstatement have been recieved. within 1 1/2hrs of our telephone conversation I made to them, as requested, a payment int the amount of $3, 000.00 at a nearby Western Union. Also, as decribed in the agreement thereafter a payment schedule. $1, 050.00 each month, on the 28th day of each month, beginning on January 28, 2002. each month until I was caught up from some prior past due payments. Only after I made the initial $3, 000.00 payment and the 1st month payment on January 28, 2002 on time, They sent to me (2) letters to notify me my loan is past Due. Then on a "Monthly Mortgage Statement" dated 02/21/02 Wells Fargo states that "Foreclosure preparation has begun to protect our interest in the property. If you wish to retain ownership in the property, the loan must be brought current immediately." Total amount of $5, 636.30 is due immediataly. The amount in which the Forebearance Agreement was set up. They had not kept to their obligation as they stated in the agreement! I contacted Wells Fargo and advised them they were wrong, and that they were violating our contract, and that they have no right to foreclose since I had not violated the terms of the agreement. I was told by a representative that they will contact their legal councel, and contact me back, after they have a solution. Since then, I had to call Wells Fargo several times and could not get a confirmation that foreclosure preparation had continued to be, as agreed to be, on suspense. Meanwhile, my payment due on February 28, 2002 had become late, since I was not recieving confirmation, and still waiting to hear back from Wells Fargo, confirming that they were not going to Breach our agreement.
Finally, after the several calls I made to Wells Fargo I was told they were not going to proceed with foreclosure, and they are continueing to suspend foreclosure. So, right at that time, I made the payment that I would have made on February 28, 2002, via telephone, in the amount of $1, 050.00, March 8, 2002. On March 11, 2002 I receive a "Notice of intent to change interest rate on adjustable rate Mortgage." I called Wells Fargo to clarify and notify me with my new interest adjusted payment amount that will need to be calculated and applied to the forebearance agreement. Wells Fargo began their deceitful practices by stalling once again, to conspire to forcing my payments to become past due. They said they will call back with that information, and stated besides my next payment wasn't due for another 2 weeks. They didnt call, so I called them the day before the payment due date. They said not to worry about the payment due tommarro, we are awaiting approval on a payment schedule that will suit your specific needs, we will call you when it is completed and we get it approved. They said nothing about a Loan Modification. (2) days later, dated April 1, 2002, I receive another Notice stating: "Our records indicate that your loan is in default. Unless the payments on your loan can be brought current by April 11, 2002", it will become nessesary to accelerate your Mortgage note." Once again, they want to foreclose while they stall by withholding information I needed in order to continue making an accurate payment required to keep my loan current. So I called Wells Fargo, they said they were sorry about that notice, not to worry, and that they have just sent me a letter with instructions to complete and mail or fax back, in regards to my adjusted payment. (4) days from that; I recieve a letter dated April 4, 2002 stating: "The financial difficulties that caused you to fall behind in your mortgage payments may be due to reasons beyond your control." Sounds like Wells Fargo is admitting to stalling by saying "reasons beyond my control." Besides, this is the only letter I recieved from them that states that! Coicidence, Maybe? This letter also request's that I complete a financial worksheet, and mail it back, along with a paystub. So I did. Then (4) days from that, on April 8, 2002, I receive another letter stating "Notice of Past due Payments. I cannot believe it. What in the world are they doing? I call Wells Fargo again, they say they never received my Financial worksheet, or paystub? They send me another letter on April 10, 2002 replying: "Based on our telephone conversation and the financial information you provided, we are considering a program that may assist you in curing the deliquency of your loan. They admit to recieving the financial information that I provided, but once again request for another Financial worksheet to complete and mail or Fax back, along with another paystub, and also a payment of $1, 321.00. I agreed to it, and I did what they requested, considering the fact that I had not yet made the last payment, which was caused by their delay to inform me. As I saw it, the $1, 321.00 should be applied as the payment that would have been due on March 28, 2002, the payment that they told me not to make since they were working on my paperwork with a new adjusted payment amount, and getting an approval. The remaining amount of $271.00 would be applied towards the time since the payment due date to the current day that they requested an amount, also taking into consideration that my new payment amount will decrease as the interest rate was a decrease. Like the prior payments I made to Wells Fargo; I made a the payment via telephone in the amount of $1, 321.00. I personally felt more comfortable making the payments directly to them to ensure payment is made timely, with no chance of delay by mail. I also returned the financial worksheet, and a recent paycheck stub to them, as requested. May 1, 2002, I recieve another letter from Wells Fargo stating: We have recieved your inquiry concerning your mortgage loan. In order to process your request for "Modification" the following information is needed: Proof of income. Please note: Not requesting another Financial worksheet, nor are they demanding the payment of $1, 321.00. This is because they had already recieved those requested items. At this point, I am getting the feeling that perhaps Wells Fargo is incompetant when receiving documents in the mail, or by fax. Why do they keep telling me that they have not received my financial worksheet or paystub as they do when I call them, and they request the information again in their next letters? Then I notice that in the letters following, and after being told on the phone that they have not recieved the documents, Wells Fargo admits to recieving the documents. They reply in their letters for example: "Based on our telephone conversation and the financial information you provided" and "We have recieved your inquiry concerning your mortgage loan" and " After reveiwing the information you provided." I guess I was being lied too.
Furthermore, I was not the one who was requesting a "Loan Modification." I was only asking Wells Fargo to "Adjust", my payment accordingly, to the interest rate change they notified me about. so I can be sure to apply an accurate amount to my mortgage payment that will cover all fees such as mortgage insurance, and taxes etc...
Seems like now, in the letter dated May 01, 2002 Wells Fargo wants to put the burden of requesting a "Modification", on me. Especially since in their next letter dated May 14, 2002 Wells Fargo states: "After reviewing the information you provided; we must advise you that your request for Modification has been denied for the following reason(s): "We are unable to come to a mutual agreement, regarding your request for a workout. See what I mean? They word it to sound like they were denying me. To seem like I put the burden on them, and not as it actually was when in their letter dated: April 10, 2002, they state: We are considering a program that may assist you in curing the deliquincy of your loan." They were denying their request for a the loan modification that they implimented into their plan to conspire against, to mislead a consumer into foreclosure, and take an unfair advantage over other public consumers to purchase the property at an auction sale that had been postponed one or more times, knowing that very little declaration of notice after being advertised in the local newspaper for the first date of sale is required. No other declaration of sale is required besides a new date and time to be left at the last place of appointed sale. Yes, Wells Fargo did become the purchaser of the property at a much discounted price consideringthat I had a little over $100, 000.00 equity in the property, after all the improvements I made.
Ten (10) days after the notice I recieved on May 14, 2002 stating that their "Modification" was "denied", Wells Fargo Home Mortgage forclosedon my property; May 24, 2002. I wasnt notified until when I received a notice of demand for possession, on June 13, 2002, (2) weeks after the sale held on May 24, 2002. I suppose they wanted to keep it from me so I wouldn't have a chance to stop it?
Which brings up another issue concerning the Notice of Trustee's Sale. Notice of Trustee's Sale was prepared, signed as the Successor Trustee, Notorized and acknowledged before a commissioned Notory by the State of Arizona, by an Attorney who was not appointed in writing, as required to be (A.R.S. 33-804 . Appointment of Successor Trustee by Benificiary), and knowing to be false, or forged, filed the document into the Office of the County Recorder (A.R.S. 333-420. False Documents; liability; special action; damages; violation; classification.) and after notifying his Law firm of the groundless forgery, material misstatement, the attorney refuses to correct.
My point is that since 2002 I have not been able to recover from a foreclosure that was wrong, along with a "Due Process" that was Fair. There is no agency that I could find that actually governs a Federal bank such as Wells Fargo, that will make them comply, besides the Attorney Generals Office. I am so tired of hearing from different agaencies: Our office cannot give you legal advise, or this office cannot represent you. You may wish to pursue this matter on your own or contact an Attorney for legal assistance. I have continued to pursue justice for the past eight yearsand havent given up, nor will I. "I cannot imagine a law that would allow for a statue of limitation to refuse my right to pursue justice, when Justice is not offered as a practical means to pursue" What I need is an Attorney who Knows and understands the Law enough to be confident in his abilities to seek the Justice as so deserved, and set the precidence for the many, I'm sure, thousands of consumers that have been wronged by top rated Mortgage Lenders that steal peoples houses and get away with it. I had the hardest time trying toretain a Defense Attorney. I had one in the beginning, until one day he calls me to meet with him at his office, and askes me: "Did you happen to go to the JUDGMENT HEARING? I replied "No", you have all the paperwork, you're supposed to tell me when to be, and where to be. Not the kind of question I thought an Attorney would ask? Then I attempted to retain two other Attorney's. One, seemed scared to represent against Wells Fargo, but it was probably for the best, since in 2008 he was barred for a list of complaints. The other Attorney put it to me straight, they way he felt. He said that it could be a long, drawn out process, that unfortunatly, could cost more than it was worth, and that he really didn' have the time right now to dedicate. Yes, I know that most Attorneys probably want to get in and settle as quick as possible, maybe not even go to court, so they get paid quickly, not a whole lot of ethical problems with that, but dont tell me, the possible client that it is because you dont think you will be able to resolve this matter quickly; that what you are actually telling me is that you are incompetant. I believe that is what he meant!! I ended up representing myself. Ha ha... never again!!! I filed a"Motion for Relief of Final Judgment." The Judge held my hearing in his chambers along with the plaintiff's Attorney via telephone. First the Judge said he did not have his paperwork, and asked me if I filed any? I replied "Yes" and I showed him my filed copy. He asked if he can read from my copy, so I gave it to him. He read the first half page, and said "that seems like a problem". Then asked the Attorney who was on the speakerphone if what he read was true? The Attorney replied "No". So the Judge then said he was denying my Motion, and besides that, he said, he didn't even have a copy of the Motion. I figure this is why the Judge held my hearing in his chambers. So nobody else, or a court room of people wouldn't be able to witness such an unjust hearing, unfair to one and supporting of another. Immediatly after the Hearing I spoke with the Judge's secretary and a representative at the County Clerks office. Come to find out the Judges secretary had my paperwork on her desk. The Clerk and I asked the secretary to go expain this to the judge, and see if he will hear the case again, under the circumstances. I stood outside the doorway as she asked. I heard the judge yell out "No, I have already denied it, so it is Denied." I am still not sure how he saw a problem I described in my affidavit, and a simple 'No" from the Plaintiff changed his mind. He has not even given a reason for denial to the County Clerks office.
So how are people facing forclosure supposed to recover from a wrongful or misdocumented foreclosure? Perhaps Mortgage lenders will continue to mislead them into believing the lender is doing everything possible to work with them to resolve matters, and by misrepresenting the facts, tell them that they are considering a program that may suit their specific needs, such as a decietful loan "Modification" that will be worked out to prevent the consumer from losing their home. Then after fraudulantly misplacing documents, and requesting them time after time; when they had them the whole time, and admit to it. Notify them the Modification that the consumer requested was denied, even after they stated "they will obtain investor approval" and finally, a reason of denial such as the one they gave me: "We are unable to come to a mutual Agreement". Whatever that means is beyond me? Then they can quickly Foreclose (10) days later. and let them know about it in a letter about (2) weeks after that. By the way, Wells Fargo sold my property to themselves for $85, 532.00. I drove past the property less than 6 month after and noticed a "For Sale" sign. Asking price was $225, 000.00. Somebody was gonna make a nice profit off me, wouldn't you say? Then in August 2005 the property was sold again for $201, 900.00.
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Jimzway01
October 9, 2010
Wells Fargo Breach's Contract, then decietfully requests financial documents for a misleading Loan Modification in order to deny then quicklyfoec
On June 13, 2002 Wells Fargo Home Mortgage Breached our "Forebearance Agreement" dated Dec. 28, 2001, by stating in the agreement they will instruct our foreclosure councel to "suspend" foreclosure proceedings once the funds for partial reinstatement have been recieved. within 1 1/2hrs of our telephone conversation I made to them, as requested, a payment int the amount of $3, 000.00 at a nearby Western Union. Also, as decribed in the agreement thereafter a payment schedule. $1, 050.00 each month, on the 28th day of each month, beginning on January 28, 2002. each month until I was caught up from some prior past due payments. Only after I made the initial $3, 000.00 payment and the 1st month payment on January 28, 2002 on time, They sent to me (2) letters to notify me my loan is past Due. Then on a "Monthly Mortgage Statement" dated 02/21/02 Wells Fargo states that "Foreclosure preparation has begun to protect our interest in the property. If you wish to retain ownership in the property, the loan must be brought current immediately." Total amount of $5, 636.30 is due immediataly. The amount in which the Forebearance Agreement was set up. They had not kept to their obligation as they stated in the agreement! I contacted Wells Fargo and advised them they were wrong, and that they were violating our contract, and that they have no right to foreclose since I had not violated the terms of the agreement. I was told by a representative that they will contact their legal councel, and contact me back, after they have a solution. Since then, I had to call Wells Fargo several times and could not get a confirmation that foreclosure preparation had continued to be, as agreed to be, on suspense. Meanwhile, my payment due on February 28, 2002 had become late, since I was not recieving confirmation, and still waiting to hear back from Wells Fargo, confirming that they were not going to Breach our agreement.
Finally, after the several calls I made to Wells Fargo I was told they were not going to proceed with foreclosure, and they are continueing to suspend foreclosure. So, right at that time, I made the payment that I would have made on February 28, 2002, via telephone, in the amount of $1, 050.00, March 8, 2002. On March 11, 2002 I receive a "Notice of intent to change interest rate on adjustable rate Mortgage." I called Wells Fargo to clarify and notify me with my new interest adjusted payment amount that will need to be calculated and applied to the forebearance agreement. Wells Fargo began their deceitful practices by stalling once again, to conspire to forcing my payments to become past due. They said they will call back with that information, and stated besides my next payment wasn't due for another 2 weeks. They didnt call, so I called them the day before the payment due date. They said not to worry about the payment due tommarro, we are awaiting approval on a payment schedule that will suit your specific needs, we will call you when it is completed and we get it approved. They said nothing about a Loan Modification. (2) days later, dated April 1, 2002, I receive another Notice stating: "Our records indicate that your loan is in default. Unless the payments on your loan can be brought current by April 11, 2002", it will become nessesary to accelerate your Mortgage note." Once again, they want to foreclose while they stall by withholding information I needed in order to continue making an accurate payment required to keep my loan current. So I called Wells Fargo, they said they were sorry about that notice, not to worry, and that they have just sent me a letter with instructions to complete and mail or fax back, in regards to my adjusted payment. (4) days from that; I recieve a letter dated April 4, 2002 stating: "The financial difficulties that caused you to fall behind in your mortgage payments may be due to reasons beyond your control." Sounds like Wells Fargo is admitting to stalling by saying "reasons beyond my control." Besides, this is the only letter I recieved from them that states that! Coicidence, Maybe? This letter also request's that I complete a financial worksheet, and mail it back, along with a paystub. So I did. Then (4) days from that, on April 8, 2002, I receive another letter stating "Notice of Past due Payments. I cannot believe it. What in the world are they doing? I call Wells Fargo again, they say they never received my Financial worksheet, or paystub? They send me another letter on April 10, 2002 replying: "Based on our telephone conversation and the financial information you provided, we are considering a program that may assist you in curing the deliquency of your loan. They admit to recieving the financial information that I provided, but once again request for another Financial worksheet to complete and mail or Fax back, along with another paystub, and also a payment of $1, 321.00. I agreed to it, and I did what they requested, considering the fact that I had not yet made the last payment, which was caused by their delay to inform me. As I saw it, the $1, 321.00 should be applied as the payment that would have been due on March 28, 2002, the payment that they told me not to make since they were working on my paperwork with a new adjusted payment amount, and getting an approval. The remaining amount of $271.00 would be applied towards the time since the payment due date to the current day that they requested an amount, also taking into consideration that my new payment amount will decrease as the interest rate was a decrease. Like the prior payments I made to Wells Fargo; I made a the payment via telephone in the amount of $1, 321.00. I personally felt more comfortable making the payments directly to them to ensure payment is made timely, with no chance of delay by mail. I also returned the financial worksheet, and a recent paycheck stub to them, as requested. May 1, 2002, I recieve another letter from Wells Fargo stating: We have recieved your inquiry concerning your mortgage loan. In order to process your request for "Modification" the following information is needed: Proof of income. Please note: Not requesting another Financial worksheet, nor are they demanding the payment of $1, 321.00. This is because they had already recieved those requested items. At this point, I am getting the feeling that perhaps Wells Fargo is incompetant when receiving documents in the mail, or by fax. Why do they keep telling me that they have not received my financial worksheet or paystub as they do when I call them, and they request the information again in their next letters? Then I notice that in the letters following, and after being told on the phone that they have not recieved the documents, Wells Fargo admits to recieving the documents. They reply in their letters for example: "Based on our telephone conversation and the financial information you provided" and "We have recieved your inquiry concerning your mortgage loan" and " After reveiwing the information you provided." I guess I was being lied too.
Furthermore, I was not the one who was requesting a "Loan Modification." I was only asking Wells Fargo to "Adjust", my payment accordingly, to the interest rate change they notified me about. so I can be sure to apply an accurate amount to my mortgage payment that will cover all fees such as mortgage insurance, and taxes etc...
Seems like now, in the letter dated May 01, 2002 Wells Fargo wants to put the burden of requesting a "Modification", on me. Especially since in their next letter dated May 14, 2002 Wells Fargo states: "After reviewing the information you provided; we must advise you that your request for Modification has been denied for the following reason(s): "We are unable to come to a mutual agreement, regarding your request for a workout. See what I mean? They word it to sound like they were denying me. To seem like I put the burden on them, and not as it actually was when in their letter dated: April 10, 2002, they state: We are considering a program that may assist you in curing the deliquincy of your loan." They were denying their request for a the loan modification that they implimented into their plan to conspire against, to mislead a consumer into foreclosure, and take an unfair advantage over other public consumers to purchase the property at an auction sale that had been postponed one or more times, knowing that very little declaration of notice after being advertised in the local newspaper for the first date of sale is required. No other declaration of sale is required besides a new date and time to be left at the last place of appointed sale. Yes, Wells Fargo did become the purchaser of the property at a much discounted price consideringthat I had a little over $100, 000.00 equity in the property, after all the improvements I made.
Ten (10) days after the notice I recieved on May 14, 2002 stating that their "Modification" was "denied", Wells Fargo Home Mortgage forclosedon my property; May 24, 2002. I wasnt notified until when I received a notice of demand for possession, on June 13, 2002, (2) weeks after the sale held on May 24, 2002. I suppose they wanted to keep it from me so I wouldn't have a chance to stop it?
Which brings up another issue concerning the Notice of Trustee's Sale. Notice of Trustee's Sale was prepared, signed as the Successor Trustee, Notorized and acknowledged before a commissioned Notory by the State of Arizona, by an Attorney who was not appointed in writing, as required to be (A.R.S. 33-804 . Appointment of Successor Trustee by Benificiary), and knowing to be false, or forged, filed the document into the Office of the County Recorder (A.R.S. 333-420. False Documents; liability; special action; damages; violation; classification.) and after notifying his Law firm of the groundless forgery, material misstatement, the attorney refuses to correct.
My point is that since 2002 I have not been able to recover from a foreclosure that was wrong, along with a "Due Process" that was Fair. There is no agency that I could find that actually governs a Federal bank such as Wells Fargo, that will make them comply, besides the Attorney Generals Office. I am so tired of hearing from different agaencies: Our office cannot give you legal advise, or this office cannot represent you. You may wish to pursue this matter on your own or contact an Attorney for legal assistance. I have continued to pursue justice for the past eight yearsand havent given up, nor will I. "I cannot imagine a law that would allow for a statue of limitation to refuse my right to pursue justice, when Justice is not offered as a practical means to pursue" What I need is an Attorney who Knows and understands the Law enough to be confident in his abilities to seek the Justice as so deserved, and set the precidence for the many, I'm sure, thousands of consumers that have been wronged by top rated Mortgage Lenders that steal peoples houses and get away with it. I had the hardest time trying toretain a Defense Attorney. I had one in the beginning, until one day he calls me to meet with him at his office, and askes me: "Did you happen to go to the JUDGMENT HEARING? I replied "No", you have all the paperwork, you're supposed to tell me when to be, and where to be. Not the kind of question I thought an Attorney would ask? Then I attempted to retain two other Attorney's. One, seemed scared to represent against Wells Fargo, but it was probably for the best, since in 2008 he was barred for a list of complaints. The other Attorney put it to me straight, they way he felt. He said that it could be a long, drawn out process, that unfortunatly, could cost more than it was worth, and that he really didn' have the time right now to dedicate. Yes, I know that most Attorneys probably want to get in and settle as quick as possible, maybe not even go to court, so they get paid quickly, not a whole lot of ethical problems with that, but dont tell me, the possible client that it is because you dont think you will be able to resolve this matter quickly; that what you are actually telling me is that you are incompetant. I believe that is what he meant!! I ended up representing myself. Ha ha... never again!!! I filed a"Motion for Relief of Final Judgment." The Judge held my hearing in his chambers along with the plaintiff's Attorney via telephone. First the Judge said he did not have his paperwork, and asked me if I filed any? I replied "Yes" and I showed him my filed copy. He asked if he can read from my copy, so I gave it to him. He read the first half page, and said "that seems like a problem". Then asked the Attorney who was on the speakerphone if what he read was true? The Attorney replied "No". So the Judge then said he was denying my Motion, and besides that, he said, he didn't even have a copy of the Motion. I figure this is why the Judge held my hearing in his chambers. So nobody else, or a court room of people wouldn't be able to witness such an unjust hearing, unfair to one and supporting of another. Immediatly after the Hearing I spoke with the Judge's secretary and a representative at the County Clerks office. Come to find out the Judges secretary had my paperwork on her desk. The Clerk and I asked the secretary to go expain this to the judge, and see if he will hear the case again, under the circumstances. I stood outside the doorway as she asked. I heard the judge yell out "No, I have already denied it, so it is Denied." I am still not sure how he saw a problem I described in my affidavit, and a simple 'No" from the Plaintiff changed his mind. He has not even given a reason for denial to the County Clerks office.
So how are people facing forclosure supposed to recover from a wrongful or misdocumented foreclosure? Perhaps Mortgage lenders will continue to mislead them into believing the lender is doing everything possible to work with them to resolve matters, and by misrepresenting the facts, tell them that they are considering a program that may suit their specific needs, such as a decietful loan "Modification" that will be worked out to prevent the consumer from losing their home. Then after fraudulantly misplacing documents, and requesting them time after time; when they had them the whole time, and admit to it. Notify them the Modification that the consumer requested was denied, even after they stated "they will obtain investor approval" and finally, a reason of denial such as the one they gave me: "We are unable to come to a mutual Agreement". Whatever that means is beyond me? Then they can quickly Foreclose (10) days later. and let them know about it in a letter about (2) weeks after that. By the way, Wells Fargo sold my property to themselves for $85, 532.00. I drove past the property less than 6 month after and noticed a "For Sale" sign. Asking price was $225, 000.00. Somebody was gonna make a nice profit off me, wouldn't you say? Then in August 2005 the property was sold again for $201, 900.00.
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John R. Dunn, Jr.
October 8, 2010
FRAUD in helping with loan modifications!
This company is a joke! I've been faithfully trying to get a loan modification through Wells Fargo/HAMP program since April. Due to an injury at work that has left me disabled and awaiting a second surgery, I have been unable to go back to work in over a year. My only income is disability and barely covers my mortgage payment and leaves nothing left to pay my other monthly expenses (electric/water/heat). I contacted Wells Fargo when my mortgage was 2 months behind and explained the situation. I was told that I would qualify for a loan modification and I needed to apply for the HAMP program. Thus started this vicious roller coaster ride that this company has put me through. I have sent in all paperwork that they have requested. I've called to make sure the information was received. Was told that my file was 'under review' and to wait for their decision. I call over and over again to check the status and I'm told the same response "it's under review". When I finally get notification it's to be told that I've been denied and I have to sell my home back to them. I call again and was told to resubmit all the paperwork again. Which I do, and go through the same process as before. I've done this 4 times already. Each time they tell me that since I didn't get approved for the program, there are others that I can get. This has been going on for 6 months with no resolution. They have threatened foreclosure twice. The most recent is a demand to leave my home by October 28th. I have put a lot of time, love, and money into this home and don't want to lose it. I've tried making payments but have been told that they won't take partial payments. This has forced me to sell things to make a couple of full payments but these payments are never applied to the principle. One payment is even 'on hold'. I see this company as a fraud. They tell you that you will qualify for programs under Obama's new programs and get a new loan modification to help home owners in this terrible economy, but they are lying. I'm appealing to everyone. First of all, refuse to deal with this company if you are able to. They are pro's at fooling you into thinking they will help. Also, if there is anyone that can help me in this situation, please contact me. You can call or send an email to [email protected]. I don't want to lose my home and it's become clear that I will get no help from Wells Fargo. Thank you.
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Janis Konig
October 1, 2010
Loan Modification
Wells Fargo Home Mortgage is the worsed I have dealt with. They refused a loan modification for no reason, refused to use my income to quality me as they took back the property for less than market value! They DISCRIMINATED AGAINST ME AS I AM IN REAL ESTATE AND THEY HATE REALTORS!! The bought the property at sale for thousands below market value and refused to modify the loan for us BECAUSE WE ARE IN REAL ESTATE!! DO NOT EVER USE THIS COMPANY BECAUSE THEY WILL DISCRIMINATE AGAINST YOU!
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L. S. President
September 11, 2010
Unethical Practices
During the past year and a half; Wells Fargo Home Mortgage have been charging for services they've instituted through a private company that they've said visits our property each month to check and review whether ot not we are still living at our residence. The amount which is added to our monthly payment is an extra $40.00 added to our mortgage payment. We do not know who this company is or why Wells Fargo has added this amount to our mortgage payment. We feel threatened and do not know where to turn or who may be able to help us or stop these unethical practices that Wells Fargo Home Mortgage is allowed to do.
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hkhaas1
August 31, 2010
BAD customer service / failed to close loan on time
In early June 2010, my husband and I were pre-approved through Wells Fargo for a home loan and we contracted with a builder to build a house for us in Texas, where we are relocating due to a job promotion/transfer. Mid June, we sent the info that our mortgage consultant, Beau Taylor, requested. Beau tended to be very hard to reach. One email stated that his girlfriend's grandfather was in the hospital and that his assistant might be contacting us, but she never did and we couldn't reach her at the number Beau gave us. Toward the end of July, we were asked to submit another series of information to our lender, which we did. The loan was set to close Aug. 20, our family was set to move from Oregon to Texas the week before. In early August, my husband started trying to contact our mortgage consultant so that we could better coordinate our move. He emailed, left messages, even went to a branch to try to get ahold of someone. Even the employees at the branch were unable to reach anyone at his particular office. Red flags started going up. We didn't hear from him until Aug. 11, when he replied that he was waiting to hear from underwriting and that there was a bit of a 'cluster' (whatever that means). We were relieved to hear back and that the loan was in underwriting. But then we didn't hear from him again until Aug. 19 (the day BEFORE we were supposed to close) that he needed several more items and that some of what we submitted in July needed to be resubmitted. It is now August 31 and they continue to string us along and tell us it 'might' happen at the end of the week 'if' underwriting doesn't need anything else. They offered us a month's mortgage payment to our favorite charity and $1000 off closing costs, but they have been so hard to get ahold of and impossible to get a straight answer out of, that my husband has decided to go with our realtor's independent mortgage guy, who says he can get us 1/2 percent lower interest rate and lower fees, and close in 7 days! We will NEVER use Wels Fargo for a mortgage again!!!
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DukeyJakey
August 31, 2010
DECEPTIVE COMPANY/SCAMMERS
In 2009 I saw we were going to have some difficulty paying the mortgage so I called Wells Fargo to ask for "help". We had always been current. I had lost pay for 2 weeks so me, "doing the right thing" thought I would "reach out" for help. YEAH RIGHT! First the idiots told me I may qualify for a modificiation and I was said I was interested in the HAMP; they told me they were not doing that yet but would work with me.I had heard about Obama's plan earlier and thought everyone was doing it then. So I put together all of my paperwork, faxed it in as they asked and they had said that I could hold off on payments while they reviewed my file; it would take 30-45 days. So we waited and I called in every 2 days to check the progress. They always told me the same thing...it's being reviewed. Then one day I called in and they told me that my file was "inactive" because it was not currently dated!! NO ONE CALLED ME AND TOLD ME THIS! SO HERE WE GO AGAIN! I submitted new paperwork and waited and waited again...Then we received a notice from an attorney Pierce & Associates that we had to pay up $9, 000.00 or we were going into foreclosure and not to deal with Wells Fargo anymore. I was FLOORED!!! So we took a hardship withdrawal out of my husband's 401k and had the funds directly sent overnight to them. In the process of this happening (it was a weekend) that next day on a Saturday we were served with FORECLOSURE DOCUMENTS at home. My husband told the guy to "get the &^&^& out of here!!" I then called Wells Fargo on Monday and they said they received the funds. I told them I wanted it in writing that they received the funds, and our loan was current now. I also stated that I still wanted a loan mod. I wanted to go for the HAMP. Now they were doing it the cust. rep. said and we qualified. Lo and behold I was happy and thought "now we are getting somewhere!! I received the modification paperwork and we looked at it and sent it back and were on the program for the 3 month trial period; all was well and then the next month I wanted to know why we didn't get the new permanent mod. papers; they told me to wait that they should be coming Fedex. Well THEY NEVER CAME! I called a few days later and they told me the investor does not participate in the program and we were turned down!!! AGAIN, I could not believe my ears!!! So here we are at square one! They are saying we owe 12, 000.00 in "back payments" which are, even though we were in a modification plan with them, we still owe the difference between what the "real" payment would have been and what the modified one is and then all the fees, late fees, attorney fees, etc.!! We submitted our paperwork via fax AGAIN and now are waiting for a response. I called yesterday for a status and this idiot told me that we had to be prequalified before the papers will be submitted to the underwriter people; WHAT?????? I already PREQUALIFIED! I told her! That's why we faxed over the papers last week. Then I tried to go over where that 12, 000.00 is coming from and she didn't know what she was talking about so all we did was go round and round in circles. We had gone through bankruptcy last year and was discharged from all debts. We could easily walk away from this house and that would be it. We WANT to do the right thing however and don't want to have to move because that's a pain in itself. We are stuck and GOD only knows our outcome. So we sit and wait...
I am writing my story to the President Mr. Mark C. Oman who is now CEO as well of the Mortgage Co. and who is the "leading originator and servicer of residential mortgages, servicing one in every seven mortgage loans in the U.S. and leads the integration of Wachovia's mortgages as well (they merged earlier this year).
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Danielle Downey-Willett
August 30, 2010
Forclosure/ HAMP
RE: Wells Fargo Home Mortgage
PO Box 1033
Des Moines, IA 50306
Loan # 0150517712
Home Equity Solutions
Mac P6053-022
Portland, OR 97007-1971
Loan # 650-650-1029305-0001
To Whom It May Concern:<
We respectfully request the opportunity to do a Deed in lieu of foreclosure on our property due to hardship suffered from job loss on April 10, 2009. We notified you on April 10, 2009 lost her job and that we would be able to make our payment for. In October 2009 we placed the residence located at 923 SW 98th St., Gainesville, Fl 32607 up for sale, hoping to accomplish a short sale in order to salvage whatever we can of this situation, our credit and a 10 year relationship with Wells Fargo. However, given recent market and economic conditions, the house had at this point received no offers.
My wife was notified on March 27, 2009 that her job was being eliminated effective April 10, 2009. We called Wells Fargo immediately to see about the Making Home Affordable re-modification/ refinance as our loan is Fanny Mae backed and we were losing one full. They told us we qualified for re-modification, that we would go right to However, when I called in to get clarification on a few things to complete the paperwork on time, we were told that Wells Fargo recalculated some numbers and we no longer qualified for re-modification anymore but could attempt refinancing. That blew 5 months for nothing and it was getting harder to make the payments. So in mid-end of August we began the refinancing process only to hit several bumps. The first was that our debt to income ratio was 6% higher, so we had to crunch some numbers, figure in any extraneous funds to get it into underwriting. This was a given since we are now down one income. Underwriting passed it on to a second underwriter because it was tricky. Finally we moved on in the process until the FEMA map showed us in a flood zone.
We debated it because we bought the house in March of 2006. At that time we were not in a flood zone and have not carried flood insurance for the 3 years we have owned this property. However, the maps were rezoned in June 2006. We were never notified by the county or by our homeowners insurance company. We could not afford an elevation survey to determine where in the premium spectrum we would fall. Allstate told us that our monthly insurance premiums would be anywhere from $200.00 to $400.00 additionally per month So now our mortgage payment was going up not down, defeating the entire purpose.
Then, Wells Fargo came back saying: 1) to continue the process of refinancing, we had to purchase flood insurance for 1 year in advance and show proof. The insurance will be $1599-$4000 annually. Which means instead of now saving $160.00 a month on our mortgage payments by refinancing that our payment will now increase anywhere from $200 - $400 monthly. How can we pay that much when we can't make our current payments now? 2) Now that Wells Fargo has been notified of the map changes regarding flood zones, we received a letter saying Wells Fargo wants flood insurance on our current mortgage giving 45 days to obtain it. So we are realized we were done. We have tried in very good faith to make this work. We called our lender as soon as we the suffered a job loss. We maintained weekly contact with them for 5 months only to learn that re-modification was no longer on the table but refinance was an option. We made a healthy attempt at refinancing until our payments were going up, not down. We struggled to make our payments on time and remain current from the date of job loss until the due date of the second mortgage payment on September, 15, 2009, for six months. In October, we moved out placing the property on the market opting for a short sale. It saddened and devastated us to have to lost our home but being the responsible homeowners we have been for more than 8 years with Wells Fargo both here and in Dallas, TX we did everything we could to salvage whatever we can and get as much money to pay off as much of our debts with Wells Fargo as possible. These two mortgages do not have PPI. However, the short sale did not come to fruition initially. We have lost our credit which in March 2009 was in the high 700s to almost 800 for both my wife and me. My wife's father died of Cancer Thanksgiving Day 2009 and my Mother -in-law came to live with us in January 2010. In February 2010 the house went into Foreclosure officially, . In march 2010 we were contacted by Scott R. Lin, Esquire
Florida Default Law Group, P.L. 9119 Corporate Lake Drive, Suite 300, Tampa, Florida 33634 (813) 251-4766
Because on March 23, 2010 I wrote to him and the Alachua County 8th Circuit Court requesting Deed in Lieu because my wife was was still unemployed when Yet, Wells Fargo said they has no idea who he or his firm was nor that we had requested a Deed in Lieu.
Here it is March 2010 and my wife is still unemployed collecting unemployment compensation. Please just accept the property in exchange for any debts owed. There is nothing more we can do short of filing bankruptcy. If we have to, we will fill bankruptcy but there is enough damage to our credit histories as it stands right now. All this because of a job loss and a mortgage company who did not act fast enough, seriously enough or care enough about us. We did the right thing from the moment of job loss and while in the end, Wells Fargo feels let down, so do we. Our lengthy relationship, excellent payment history and reliability meant nothing when we needed help the most in order to maintain our monthly payments and continue to be reliable customers. In April there will cease to be any home owners insurance covering the premises through Allstate. We are no longer responsible for property taxes. If you decide to pursue foreclosure please furnish us with a paper copy of the deed held by Wells Fargo. No deed was ever provided. The Deed in Lieu was Denied.
Damage Resulting : Then in April 2010, foreclosure continued. We also had a buyer for the property which was listed for "Short Sale" at this sale time, however while the buyer provided a" Letter of Pre-Qualification", they were applying for a mortgage with Wells Fargo. During the 30-60 day period of negotiations, Wells Fargo did not "Suspend"" the foreclosure process, it continued. In May 2010, we were notified that Wells Fargo DENIED the prospective buyer a mortgaged so the prospective sale fell through. On August 2, 2010, we received notification that the property would be placed up for PUBLIC AUCTION on August 27, 2010 at 10 by Wells Fargo. On Thursday, August 20th our Realtor Mariella Varella and myself contacted Wells Fargo and re faxed all currently dated paperwork because we had two current offers on the property. We were told a HOLD ON THE CURRENT AUCTION WOULD BE PLACED ON THE PROPERTY. On Thursday, 8/26/10 we were signing on offer for $125, 000 CASH from a BUYER (50% of the current mortgage value) and the legal representative from the mitigation department of Wells Fargo had assured our Realtor that t|THAT THE AUCTION WOULD NOT TAKE PLACE at 10 am the next morning because a reasonable cash offer was on the table. Then on Friday, 8/27/10 the seller called Wells Fargo to find out how the offer was going when he was told that "We're sorry, that property was sold at auction at 10 am this morning." We have done everything within our power to try to work with this mortgage company and they have sabotaged us at every turn. Lost paperwork, paperwork never received, authorizations never received, listings missing, That house was listed on the market since October 1st 2009. Now we are going to have to declare bankruptcy. I lost my job March 2009. We called Wells Fargo the day I lost my job to alert them to the situation like good customers do. I am still unemployed, my father died on Thanksgiving Day 2009 of Cancer, my mother has since moved in with me and I have
lost every thing, every thing. They have done nothing, nothing to help us and we were customers of there for over 10 years who were in excellent standing. All they did was delay, and waste precious time, time we did not have. They should not be allowed to get away with this We started out trying to do payment reduction then 5 months later were told "oh no we made a mistake, you don't qualify for that, try applying for mortgage re-modification, " It be came one big giant game until we were out of money. All the while my father was dying and I was losing my house! From reduced monthly payments to mortgage re-modification to trying for deed in lieu to short sale until there was nothing left but we never, never walked away. In fact, Wells Fargo Walked away from two short sale opportunities, one of them a cash option worth $125, 000 dollars. There has to be someone somewhere who can do something about this.
Dani Willett
352-505-6220
[email protected]
What do I do now???
Help ME Some one please???
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Mike Fry
August 22, 2010
Home mortgage
I have been dealing with Wells Fargo Home Mortgage in an effort to forestall a foreclosure and revise loan terms to allow us to be current. We are in a good equity position on our home but about 45 days behind on payments due to the economic circumstances. I began over a year ago by offering to extend our loan term and add the 2 months of payments plus interest to the end of the loan. I was told that the people I was talking to could not make that decision, I asked to speak to someone who could and was told that was not possible.
Since then, we have been billed for late fees (OK) but they have added all kinds of other fees for which we recieve no good explanation. Such as a property inspector came by but we never seen them or any trace of them, costs $15.00 per visit! Latest statement had another $185 "other" fee on it!
I have been called repeatedly by Wells Fargo, never the same person, and been treated rudely when I asked questions about what the process is. I have recently had the extreme displeasure of dealing with their "loss mitigation" department who's main purpose seems to be to collect personal financial data in the attempt to make no decision. Have sent monthly financial worksheets, hard ship letters, P&L's, tax returns etc, etc, etc. Did finally get an answer, won't modify loan because of the amount we are in arrears $1042.00!!! No s__t, thats why I went through this whole excercise in the first place!!!
As a business owner if I treated customers this poorly I would be out of business soon. Unfortunately, because of business downturn due to the economy we don't have the choice of going elsewhere for a mortgage. Plus the fact that we are in a good equity position on our house they no they can foreclose and come out well.
For those in difficulty with this company already I suggest doing what we are, contact your state Attorney General and supply them the documentation about the situation. Hopefully enough of us get serious about this we can bring an end to these unscrupulous practices. If you are in the market for a mortgage I would suggest you go ANYWHERE but Wells Fargo.
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I want the Fraud Stopped
July 29, 2010
Fraud
I bought a house in 2005, and my loan was assigned to Wells Fargo. A few months into our loan our payment went from 950 a month to 1350 due to an increase in taxes on our property. We made the payments but struggled and lived like peasants. We contacted Wells Fargo and tried to do a loan modification in 2006, and Wells dragged their feet about the whole process, and finally decided in Sept of 2006 that we would not qualify for a loan modification. So we contacted people to do a short sale because that is all wells was willing to do. We found a buyer and we started a short sale(which should be called a prolonged sale), we scrapped to make the payments until wells started the paperwork. Wells decided late in 2006 that it would not continue with the sale and decided to go ahead with a foreclosure. The buyer was a lawyer and told wells to honor its arrangement or face a lawsuit so wells gave in. We thought we won. Wrong.
Wells Fargo dragged their feet about the whole process, transferring our case from one person to another, failed to provide correct documents pertaining to our loan and, even tried to change the price of the property four times as the market crashed in 2007. We finally were closing at the end of April, then pushed to May and when it was all over with I was provided with a pack of paperwork with 3 different sets of dates on it. I thought I was done with until I received a letter from the Register of Deeds about a house I owned. I contacted them and found out that wells fargo never filed the closing paperwork with them. I sent them a copies of the paperwork and by law wells fargo received a fine for not filing the paperwork within a time frame.
Now its a few years later and we are trying to buy a house and wells fargo is still sticking it to us. They reported we were more than 120 days late on my credit even after our closing, they failed to pay the government for my FHA backed loan on time and only paid after they received notice from HUD. I was told today by HUD that I would be lucky to buy a house FHA next year and I would be better off saving my money and buying cash, because of the information Wells Fargo provided HUD/FHA about our loan.
I am looking to start a class action lawsuit against Wells Fargo, and if you have been a victim of fraud by Wells Fargo or are an attorney who can help; PLEASE CONTACT ME AT:
[email protected]
One can't go it alone, but a village can change a man's way.
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