Wells Fargo

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1 stars
(485)
Category: Business & Finances

Contact Information
Angola, Indiana, United States

Wells Fargo Reviews

jrmollenkopf July 21, 2011
Shady banking
I had a WF checking account in college, after I graduated I closed it down. Three months later, I began getting statement letters showing a balance of $1.77. I tried to call and cancel, but they said I couldn't unless I did it in person, with no branches remotely close I decided it wasn't a big deal. For ten years I received statement letters showing $1.77 and I tried multiple times to cancel my account which they would not do over the phone. Last November, I received a letter from WF stating that there were two overdrawn checks from my account and two overdraft fees they were expecting me to pay for. Someone had used my account info to open up an insurance policy (not in my name) with a direct payment from my account. even though my account had been dormant for ten years & this would automatically overdraw me they allowed this to go through & didn't tell me until I was over $100 in the hole to them. When I tried to appeal, they would not give me any help because I could not remember my atm password from a decade before and eventually sold off my account to an independent collection agency. The account has now been sold twice more and now I can no longer dispute the charges. I can not understand why WF would allow purchases to come out of a dead account like that and then expect me to pay for their mistake, but seeing some of the other complaints against them maybe they are that incompetent.
isabella1016 July 11, 2011
staff bad service
I opened a new account in wells fargo, but they make a big mistake to my address, when i check my personal information, i point out this big mistake directly, a staff Wayne Cheng, says he modify it already, then i leave for home and wait for the bank card mail to me, a long time pass by, i received nothing, las night i receive a Return Mail, it says due to my address is not correct, so the bank card mail has already sent back to wells fargo
my god, how can a bank staff let this things happen, if my bank card fall into the other's hand, or my privacy let out, who pay for it, how can a bank staff work so careless, when i talk with him about this mistake, his attitude is not mild, even a little word "sorry" not said to me from begin to end, what a pity, thins kind of service is really impolite, i think it is the right time to change another bank!
Cydeerhunter July 8, 2011
Harrassment at its finest!
I have never dealt with anyone like these people at undefinedWells Fargo Dealer Services in Charlotte NC, constantly calling, won't leave a message then have some other company show up at your door to just give you a letter to call them! Payment was made the same day they sent someone!!! Not even 30 days LATE! What morons! I would not recommend them for financing to anyone. Especially if you don't want to be harrassed constantly! This is harrasment at its finest. They get paid the same time every month, accounts aren't even reported late until they are 30+ days, so why would a company waste $$$ sending someone out to your house? It is simply embarassing and a scare tactic. This is not how real companies do business!
evanhurrle July 6, 2011
predatory and illegal business practices
In an hour of google searches i have come across multiple examples of the predatory and illegal practices that wells fargo uses on a daily basis. We as American citizens must use our collective will to stop this abuse of american citizens. Never do business with wells fargo in any way shape or form. Do not bank with them do not use them for any sort of loan, STAY AWAY. A brief google search will connect you with any number of stories about the abuse and illegal practices perpetrated by Wells Fargo. We must not let them abuse the American people anymore, visit my facebook page to begin the process of holding these leeches accountable for their actions.
http://www.facebook.com/pages/Wells-Fargo-Sucks-in-my-opinion-SUPPORT-SMALL-BANKS/244509948892607
Cassiabastos July 6, 2011
mortgage fraud
Well Fargo got me in a pick and pay loan, to which I will never pay my home off. I have been trying to work with them in order to get me a legal loan for the last 28 months and nothing! This is all BS, they just took the bail out money pocket it and forget the home owners. I recently found out that my loan had been forged by my former husband, so now I will fight back and sue them for fraud! They are the worst bank ever and scam artist... Do not let them fool you! Someone has to do something
Bill in Stanton July 1, 2011
Added fees
Wells Fargo has decided to add a $10 dollar fee to my checking account. I have had my account for about 5 years and when I opened it I was told that my account would not have any fees. I never made a agreement to have fees attached to my account. Now they tell me that because I am a customer that I automaticlly agree to the additional fees. So what does this mean ? The bank can take as much money as they want from me when they want to?
intellipointer6 June 28, 2011
ethics/misappropriation
ave been repaying a loan from a person on my wifes side. I recieve a pension from NDPERS and this was used as the vessel to deposit to an account at the originating Bank. I instructed and recieved confirmation of my request to apply all of the pension monies to be paid towards this loan, minus $1.00 to keep the account open. This arrangement was made in good faith and in essence my credit score was not being enhanced although the signer of the note has had timely and supposedly over payments was recieiving favorable Credit Bureau reports.
My wife and I are seperated, and instucted to collect for the court a specific Financial accounting. Wells Fargo will not send out a paper copy for the entire history of this account, I have asked several times. Also my accountant duely permissioned to handle my affairs has requested this. I refuse to go online to register, even as the President of this branch suggests " this would be the easist way" to obtain my information. Further, the extra monies wer NOT applied as I instructed and was assured by the Pre3sident of this Branch. Thus the signor of the note deposited funds to "catch up" the account. There is mis handling and or fraudulent issues and the further lack of my requests regarding the information I requested ; indicates perhaps this Bank is grossly at fault and is thinking/hoping I will just go away.
THIS BANK REQUIRES FINGERPRINTS ON CHECKS FOR NON CUSTOMERS...
loannumber123 June 27, 2011
Mortgage
10 minutes before we were supposed to close on our house Wells Fargo told us we weren't approved. They have no compassion, they are totally unprofessional, and treat you as a loan number not a person. I have a family, a baby and part of the loan agreement was I needed my condo rented out for a year so now I have no where to live and they can't provide any answers or provide any help. Just said sorry! Well sorry doesn't cut it or make things better. Do not use them to obtain a mortgage. Go to a LOCAL lender where there is face to face contact and they actually care about you!
sunshinek67 June 25, 2011
unauthorized transaction
In March I used Hotels.com to make a reservation for a spring break trip for my kids & youth pastors from our church. In the course of a conversation that lasted approximately 30 minutes I ended up telling the Hotels.com rep to cancel the transaction as they did not have sufficient rooms to accommodate the three families traveling together as their website indicated. At the beginning of the conversation they had three rooms available, I gave my information, I was put on an extended hold only to have a rep inform me when she returned that only 1 room was available. I cancelled the entire transaction and hung up. Hotels.com forwarded the transaction to the hotel anyway and I was charged for a no show. There is no confirmation on my part that this "reservation" was ever 100% authorized. This is fraud. Out of my realm that Hotels.com could still forward my information as a legitimate transaction to the hotel without my knowledge or consent. To make matters worse, my bank, Wells Fargo, is in agreement with Hotels.com that this was a legitimate transaction since I gave my debit card number. Whatever. This is no different than calling some vendor on the phone, placing an order only to be told in the same conversation, sorry your item is on backorder, do you still want the item? If you say no, then the transaction is null and void. I cancelled this transaction in front of witnesses, which may or may not seem relevant. I am considering small claims court, but I am not even sure who I should go after, Hotels.com or WellsFargo. Yeah, I know some say that it will be more trouble than its worth. I am just so down with these big businesses stepping on folks and getting away with it!
Rick Savage June 21, 2011
Bank Originated Debit
This bank has serious ethics issues. I would recommend them to NO ONE. I'll never do business with them again. I had a car loan, a savings account and a checking account with Wells Fargo bank. After falling a month behind on my car loan with this bank, due to unemployment, I made a large deposit to my account. Before I had a chance to pay my past due balance and before the deposit had even cleared, they debited my account for $850 and paid themselves, without authorization. While banks have a legal loophole to do this, it is a highly unethical business practice. I physically went down to my local branch and complained. The bank employees were truely embarrassed by the way their employer does business, but they could do nothing which would satisfy my complaint. It was out of their power to put the money back in my account. I did the only thing I could do. I closed my accounts. Then I called Wells Fargo Financial, and let them know, they would never have the opportunity to do this again, because they have permantly lost my business. I would recommend to anyone considering Wells Fargo as a banking partner to seek out another financial institution. Their own employees are embarrassed by the distasteful policies of their employer. My banker said he was considering employment elsewhere, because he has to live in this community.

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