Wells Fargo
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Category: Business & Finances
Contact Information Angola, Indiana, United States
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Wells Fargo Reviews
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Criag
June 13, 2010
Fees
Years ago I purchased stock through AG Edwards. Through a series of acquisitions they became part of Wells Fargo. I learned the hard way the Well Fargo charges not only commission fees but also annual fees for their broker service, regardless of whether you buy or sell stock.
I realized (after the fact) that they had sold off several shares of stock to cover their annual brokerage fees. They claim they told me about this in my quarterly statement but I didn’t recall seeing anything notifying me of fees due. I now have the tax hit from the sell off, residual cash.
I have opted to move my holding over to Fidelity which charges no annual fees. Oh... and wouldn’t you know... yet another fee opportunity for Wells Fargo... They want $95 to process the transfer.
WORD TO THE WISE... DO NOT USE WELLS FARGO FOR brokerage services (unless you want to pay a lot of fees). Also, if you own stock held in Well Fargo Brokerage, consider transferring it to Fidelity unless you just like paying them fees each year.
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floiacono
June 11, 2010
Mortgage bailout ripoff
Stay away from Wells Fargo!!! After I lost my job I asked for help from WF and although I finally got a new job WF stated that I did not qualify for a morgage bailout. They stated that i did not send in the required documents in the allocated time.
Nonsense! These people are garbage.
Do not deal with WF.
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KloK58
June 11, 2010
Deceitful and rude
Auto loan servicing dept. lied about revewing our auto loan in an effort to get caught up after falling behind. While we were waiting for a return call with an answer, they came and repo'd our car. Our first contact was on a Saturday and we were told someone would get back to us the following week. That someone called on Monday or Tuesday and again stated our proposal would be reviewed. No word from Wells Fargo and then our car is taken!
Reps were extremely rude, judgmental and condescending. Words can't describe how dispicable and unethical their actions were.
Exploring some kind of lawsuit even if it is small claims.
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Tom
June 10, 2010
Bad customer service
Wells Fargo would not return calls regarding my business account. This was regarding my application for a business line of credit. The banker, Teri, said she would call me back in 3-4 days. After 6 days I started calling. The manager acted like I was bothering her when I called, after four days of messages with no response.
The manager's name is Erika and I also left messages with Terri who did not call me back either. This is the branch on 120th and Colorado Blvd in Thornton CO. I closed my account and will never do business with them again.
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WFSUCKS
June 9, 2010
Loan Modification
We contacted Wells Fargo Home Mortgage on July 1, 2009 for assistance with our monthly mortgage payment. My wife, Jennifer, had just lost her job of six years when her real estate brokerage was forced to shut down, and we were facing financial hardship. We had forced to become a one income family, and our monthly medical expenses had drastically increased due to a recent Autism Spectrum Disorder diagnosis for our son. Although Jennifer had been granted Unemployment payments, her income was less then half of her normal salary, and we were struggling just to make ends meet. I am a police officer with Baltimore County, MD. I often could depend on additional income from secondary employment. However, with the struggling economy many of those secondary employment opportunities became few and far between. We were suddenly faced with the possibility of losing our home, that we had worked so hard to have. Over the past ten years we have been homeowners, we had NEVER been late or missed ANY payments. We had been doing some research on the programs available to homeowners that President Obama had developed, and decided to reach out for assistance. That is when we contacted our mortgage lender, Wells Fargo, and inquired about any available programs. It has always been our best intentions to work towards fixing the challenges we were faced with, and getting back on our feet as soon as possible. We simply didn't want to lose our home without trying everything possible.
We spoke with a Wells Fargo Representative who explained there was indeed programs that would help us with our sudden hardship. We were given instructions on starting the process of obtaining a “loan modification”. We were told this process could take 90-120 days, but most likely 45-60 days. We were told as long as we were in this program our credit would not be effected. We prepared all the necessary paperwork and documentation and faxed it to Wells Fargo. Shortly after submitting necessary documents we received a letter congratulating us on a reduction of monthly mortgage payments from just over $1700 to $862.41 for the next three months. When those three months had expired we contacted Wells Fargo and were told to keep making those same payments until our loan modification had been granted. This was just the beginning of our nightmare. After faxing documents, mailing letters, submitting income verifications, eleven months later, we just received notification that we do not qualify for a “loan modification”. We were told “investor guidelines” was the reason. Apparently, they believe our debt to income ration is too high. Isn't that ironic? That is exactly why we were asking for assistance in the first place! Wells Fargo has informed us we must pay $11, 914.61 in back mortgage payments by 6/15/2010, or face foreclosure. If we had $12, 000 sitting in an account, why would we have asked for assistance in the first place? How can Wells Fargo do this? We are now in worse shape then we were back in July 2009! Had we known that this sort of “baiting and switching” could happen, we would have sold our house a year ago! Not only do we now face foreclosure, our credit is destroyed, something that Wells Fargo said would be prevented by being in this program. We were in a bad place, and faced with providing medical necessities for our Autistic son, or a roof over his head! Wells Fargo did the exact opposite of what they said they would do. They took advantage of hard working homeowners who were trying everything in their power to make ends meet! According to our research online, Wells Fargo is taking advantage of millions of people. How can a bank that was given millions of dollars to help homeowners in our situation not be responsible for their actions? They are promising solutions and brainwashing you the entire time.
We, along with thousands of others, believe Wells Fargo is violating the TILA, Fair Debt and Collections Act, RICO, along with many other fraudulent activities. We need assistance in making sure Wells Fargo does not get away with causing so many families to lose their homes, while they sit back and collect their bonuses.
We have filed the same complaint with Wells Fargo, The Better Business Bureau, The Comptroller of The Currency, The Federal Reserve, and even forwarded a copy to President Obama himself. Please assist us with keeping our home and making sure Wells Fargo doesn't continue taking advantage of people who simply were strong enough at one of their weakest moments and asked for the only help they knew.
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wellsfargomortgagefraud
June 7, 2010
appraisal and mortgage fraud
Wells Fargo is stealing our home through appraisal and mortgage fraud. Is your money safe with Wells Fargo? Hold Wells Fargo accountable! Here are the details. www.wellsfargomortgagefraud.com
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Mike
June 2, 2010
Modification program scam
We too fell into the Well Fargo Home Modification Program SCAM (Making Home Affordable Program which we were preapproved for) We were told BY THE WELLS FARGO LOSS LITIGATION DEPARTMENT to fall behind three payment to qualify for their program which we did (WE SHOULD HAVE GOTTEN THIS IN WRITING) Shame on us but they said it wasn't necessary... then we receive a foreclosure notice from their attorney with thousands of dollars added for their attorneys fees and various other bogus charges. We are seeking legal counsil but are afraid we too may lose our home due to this false practice by Wells Fargo... PLEASE BEWARE!!!
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Matthew
June 2, 2010
Big fraud
Wells Fargo Modification program is a complete joke, there people are the most do-nothing customer service you will ever witnessed. We had never missed a payment or been late since 2002 when we entered the Home Affordabilty Program due to a job loss with reduced payment instructions from Wells Fargo and 6 months later we get a letter saying we are suddenly facing fourclosure, we thought we were in review. We had never recieved one piece of correspondance from Wells Fargo and spoke to them every two weeks re-submitting documentaion we sent two earlier over and over again. Trying to get and update that never changed from "Its being reviewed" by a bunch of pathetic idiots!! These people can't spell loan mod.
In my humble opinion this program is desingnd to put you into fourclosure so the banks can sell your property at a loss only to be re-embursed buy the federal goverment. The Federal Government now owns more than 70% of all the home morgages in the USA since there take over of Freddie & Fannie. This program is nothing short of scam, don't get suck in! There is much more to the story you wouldn't believe.
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Irishdan
June 2, 2010
Botched Loan
Applied for a loan. Initially all was good. Was told my cash was not not needed and what not. Then 45 days later they can't get my loan through system. IT glitch. Then they deny loan based on inappropriate level of funds for closing??????????? Um hello? Cash available, told not needed, loan denied anyway???? Thank God I have it all in writing, no-one would believe me otherwise... Then I find out my sister's loan for construction got messed up and they walked, my ex-wife's boyfriend is suing them for his loan issues and there are dedicated site's to tracking their deeds... Oh My
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Wrong SSN
May 27, 2010
SSN wrong/Account closed/Not my Fault
I TRIED TO OPEN A BANK ACCOUNT WITH WELLS FARGO... wHEN I DID I GAVE MY "PERSONAL BANKER" MY I.D., SSN AND OTHER FORMS TO IDENTIFY MYSELF. AFTER COMPLETEING WHAT I THOUGHT WAS " OPENING AN ACCOUNT" I NATURALLY WENT BACK HOME AND WAITED FOR MY CHECKS AND DC TO ARRIVE IN MAIL. WANTING TO CHECK THINGS OUT FURTHER I WENT TO THERE THERE WEBSITE AND I HAD NOTICED THAT MY BANK ACCOUNT WAS ON A HOLD. I REALISED THAT SHE HAD GIVEN ME A FOLDER THAT WAS LICKED CLOSE. I OPENED IT AND SHE HAD MY "TIN" OR "SSN" INCORECTLY BY 1 DIGIT. AFTER CALLING AND TRYING TO CLARIFY WHAT THE ISSUE WAS. THEY HAD STATED THAT I HAD FALSELY IDENTIFIED MYSELF WHICH MEANS THAT THEY WILL NOT LET ME USE THEM FOR BUISNESS. SO I ASKED FOR $$$ BACK AND THEY SAID I HAD TO WAIT 2 WEEKS FOR IT TO CLOSE AND THEN THEY WIL MAIL IT TO ME WHICH TAKES ANOTHER WEEK. UPON ME COMPLAINING FURTHER THE MANAGER AT THE LOCATION (9TH ST./GREENWAY-PHOENIX AZ) WHICH I BELIEVE HER NAME WAS "SERGI PATELL" HAD TOLD ME THAT MY BANKER AT THE TIME "PONJA" STATED I HAD NEVER GIVEN HER MY SSN. AND THAT I HAD MIS IDENTIFEID MYSELF. NOW I HAVE TO GO TO SSN ADMINISTRATOR TO GET A LETTER FROM THEM TO THAT STATES I AM WHO I AM. {LIKE MY BIRTH CERTIFICATE, PROFESSIONAL LICENSES, DIPLOMA AND SEVERAL OTHER DOCUMENTS ISNT GOOD ENOUGH. NOT NLY IS THIS EMBARASSING TO ME. I CANT ACCES OR TAKE OUT MY MONEY. OR DOES ANYONE THERE BELIEVE ME. ITS ONE THING TO MAKE A MISTAKE. BUT WHEN A "PERSONAL BANKER" DOESNT OWN UP TO THERE MISTAKE IT MAKES YOU WONDER IF I WAS DEPOSITNG 1000$ AND THEY HAD MISENTERPRETED THAT INTO 100$ WHAT WOULD HAPPEN THEN? WHO ARE THESE PEOPLE AND WHY ARE THEY IN CHARGE OF HIRING PEOPLE WITH NO DIGNITY?
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