I have contacted Wells Fargo numerous times to resolve an issue before it starts. I recently became a single mother. My ex-husband and I applied for the mortgage on my home 5 years ago. After 13 years of marriage, we dissolved it amicably. Our divorce became final at the end of September, 2009. We do have 1 child together and kept a joint account to pay for necessary things for him. We dissolved that account around the time our divorce was final. I have had my ex-husband removed from the deed of my home, and have been trying everything to remove him from the mortgage. I went through a mortgage modification process, and after finding out that I would have to pay more each month until investors would make up their mind, I threw the offer in the trash. Again, a single mother and can barely make the mortgage payment now. Keep in mind, my fico score from all three credit bureaus is over 750! I do not pay late under any circumstances. This process is very stressful, and I am trying to do the right thing here rather than walking away from the home and loan. For the last month or two I have been trying to work with Wells Fargo on a refinance to remove my ex-husband from the mortgage. I was approved by myself for the loan, based on my income, job stability (13 years with the same company) and credit scores. I received a good faith estimate, and the loan papers to sign and send back. After receiving a call from the loan officer to go over the loan with me, she asked for one more piece of documentation. She asked me for a copy of a bank statement or something to prove that I have been paying for the home by myself for 1 year. I don’t have that account any longer, and I have had my own account since July of 2009. If I am approved based on job stability, income and fico score, what does the other matter? We are divorced, he is not on my deed now, and he doesn’t work half of the time anyway. I can show you W2’s from the last 13 years and you will see who has been paying for the mortgages based on income alone. Last year he made 7k dollars for the entire year! This is a reason that we are divorced now.

Unfortunately, your company continues to make it more and more difficult for me to fix a situation that has to be corrected. I have to remove my ex-husband off of the mortgage, and no matter what I try to do with Wells Fargo, it seems as though it is impossible. I am disappointed because I am trying to do the right thing here, instead of throwing my hands up and giving your company another foreclosure or short sale. Please address this situation, and help me to remove my ex-husband and lower my payment. If this can not be done, I will have no choice but to give you my home.

they have the most poor unwise people there...everyone gives attitude as if they hate their job. its not my fault. fuck them..im never going to the bank i dont care how close it is to me thats how much i HATE their service!!!

I was checking my bank statement and found that a 100.00 was taken out of my account I have no idea who these people are I didn't give anyone permission to take this amount out so I called my bank and put a stop to it then I got on the internet put in these initals Wfc Pbp and this web site came up so I'm complaining about it so people are awhere of this scam

I don't know how many people have the same story with Wells Fargo, they put you on a "Trial Payment Program" before supposedly "modifying" your loan. They don't tell you that "we no longer accept partial payments" and that your reduced "trial payment" is going to be reported on your credit as derogatory. Thus they ruin your credit. They they ask for payment of the penalties in order to"improve the chances of getting a modification." Isn't that extortion?

Wells Fargo, I discovered today, in addition to all their other various and egregious fees, now also charges a person $2.50 for every "non-Wells Fargo" ATM withdrawal one makes, that is in addition to the machine's service charge.

How can this possibly be legal? Already they charge us money just to transfer money from our savings to our checking account. They overdraw us for a $0.60 payment when we have DEPOSITED A CHECK from the State of Minnesota days earlier but it "had not yet cleared." Are they anticipating that a check from the State of MN will bounce? These people are unequivocal criminals. Do not even start up with them, it's practically impossible to get out. Horrible business, absolutely awful.