We called Wells Fargo for a Refinace .Was told right off before we got into anything else that they could lower our bill 40 a month without the closing of 5000-2500 bucks .free
sounded good for paying noting but it would of started our mortgage all over again all them years lost .Was Going from 6.3 to 6.2 .WTF .The cost to us would of been $26, 000 for the $40 a month savings of $2, 400 .I can't belive this is going on after all that is happing in this country from this type of stuff we learn noting. It is why this hard republican looks and say to them dem do what what ever you like to these people .I will not stop you I'm to mad.

My husband and I have an auto loan with Wells Fargo and the payments come directly out of his checking account (that is used for that ONLY). We attempted to purchase another vehicle and got turned down by every loan place the dealership went through because Wells Fargo screwed up and had stopped taking the payments out of the account! So it looked as if we were not paying it! After going to a local branch and having them "fix" this error, it took them SO long to correct everything that we couldn't get the van! Thanks A LOT Wells Fargo - you screwed our credit and our family's needs of a bigger vehicle

I had refinanced my house with Wells Fargo about 4 years ago. There were red flags that I should have seen when I went through their loan center in Nashville. A 'loan officer' there was always pushing us to go with a 30 year mortgage when we wanted a 15. My husband and I went with them anyway and signed the paperwork for a 15. When interest rates went down, we asked the same 'loan center' about getting a better rate than 8% and that Bank of America could give us 7%. The loan officer said he could do better than that but said he couldn't discuss details over the phone and to come to Nashville. We live about 60 miles away and had to leave work early to make the trip. After a lot of beating around the bush, the 'loan officer' (some young guy fresh out of college) said the best they could do was 10%. Our jaws dropped and we left out of there in quite a huff. Unfortunately, we had credit cards with them, which they decided to raise the interest rate from 12% to 17 %.

Late last year we finally refinanced our house with Bank of America at a rate of 5.5% and they gave us a 12% non-collateralized loan of nearly $50, 000 to pay down some other debts. When we asked Wells Fargo for a non-collateralized loan, they pretty much laughed at us and said we'd never get even $20, 000 from anyone unless we put up our house as collateral. Wells Fargo is full of it and I will never ever use any of their products again.

I am a long time customer of Wells Fargo. I noticed that I could buy stamps at my ATM. How could I not? A screen comes up and asks if I need postage stamps while the ATM is processing transactions. Before the May 11 2009 increase in postage rates, I decided to buy stamps from Wells Fargo for the very first time as part of a transaction when I was depositing a check.

Only when I got home and looked at the stamps and receipt, did I realize that there was a transaction fee. And what a fee! Nine cents per stamp!!! So, for my purchase of 90 stamps, Wells Fargo netted $8.10 for the transaction.

I went back to my bank and tried to return the stamps for a refund. They advised that I had to pursue the issue through the 800 number on the back of my check card. The first person at Customer Service was polite, but advised that yes, there really was a nine-cent a stamp transaction fee and no, I could not return the stamps for a full refund.

The main screen offering the selection of buying stamps makes no mention that there is a transaction fee, and the screen soliciting the purchase of stamps during ATM transaction processing does not mention that there is a transaction fee. The screen that offers different amounts of stamps for sale does not mention that there is a transaction fee. Only on the very last screen requesting confirmation of the purchase is there any information that there is a transaction fee. The cost of purchase and the request for confirmation is in big letters and the information that the purchase price includes both the cost of the stamps and a transaction fee is below that in smaller letters.

I think the way Wells Fargo markets stamps at its ATMs is deceptive and predatory. I wrote Wells Fargo that changes be made immediately to the screens shown to the customer so that EVERY time there is an offer to sell stamps there is also a prominent statement that there is a service fee for such a purchase. That was in March 2009 – no change yet. No surprise there. Very disappointed.

Been a customer with Wells Fargo for more than 20 years. I am done with their cheesy business ethics. Take bail out money, cancel credit cards which dont have high balances and on-time payments, and screw me with a mortgage rate I can no longer afford. What happened to the customer focused business? Believe me, all these banks that are screwing people today will need our business in the future and I will let them sink to the bottom bits of the deepest trench of the ocean!!!

Consumers are doing all we can to survive and the banks are taking advantage of the situation to milk as much as they can unethically (although legal). I am done with banks and so should you. Take your money out, store it in a safe and pay cash for everything. If you keep your funds in a bank, they will get their share somehow.

I am blessed, I have a job that pays $120k+ per year with full benes and I can pay my bills with no problem. But I am fed up with the current banking practices. I would suggest not just to complain here, but start writing your news agencies and congressmen. One voice joined together can move the needle.