Wells Fargo

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Category: Business & Finances

Contact Information
Angola, Indiana, United States

Wells Fargo Reviews

Truly Yours January 13, 2009
Unsolicited
Calling regarding a promotional service
gchc303 January 10, 2009
fuck wells fargo
Don't ever open an account with WF!!! They suckered me into opening an account, because my employer had an account with them. My employer began to deposit my checks into my account. These bastards hold my check, and bills do not get paid. I am spending the entire weekend on $4!!! They have caused my car note, credit card payment, and cell phone to be late. They are ruining my weekend, and now my credit. I never overdraw on my account. My old bank, Compass Bank BBVA was solid, and I never had a problem with them. Compass is a smaller regional bank, and their service is far superior over corporate WF. The best bank was when I lived in Texas, Woodforest Bank of Texas. Open 24 hours, and all deposits posted immediatley.
Rebecca January 7, 2009
Awful company
Wells Fargo is a well entrenched corporate evil that feeds on the wrecked lives of it's victims.

After the turn of events post 9/11 my family endured a down sizing of our life stile as i was laid-off from work and we ended up filing for Bankruptcy. In the rearrangement of finances i did keep the house as we had sold our old home and downsized to a home we could afford on my new - reduced wages. The payments were well within reach in our budget.

Soon Wells Fargo was contacting us implying that we were late on our payments.

I had the receipts for the checks sent in, no problem. After the 3rd time sending them in (by now we are into the second month, delinquency fees accruing and being tacked on) I contacted our VA representative. The rep tried to work this out with Wells Fargo to no avail. Later the first VA rep was rotated out and off the case, (i don't know why, we were fully compliant). The second VA rep wanted nothing to do with this case. He made that more than clear in his communications to us. All the while we were still making our payments in full as assigned by the monthly bill. It was an excessive amount based only on the erroneous notion that we were delinquent in our payments. This served to bleed what little savings we had to nothing very quickly.

Months went by, with constant communications in trying to make arrangements to bring the account current. Each time a deal was struck Wells Fargo would clam they never received required paperwork, or something was not in order. Finally things got so far out of hand we decided to sell the property, cut our losses and run screaming the opposite direction from Wells Fargo. We contacted an investment buyer who had cash in hand at a full price offer. Wells Fargo Sabotaged the deal no less than three times by loosing paperwork, missing deadlines and claiming ignorance to details.

This went on, back and forth for over a year. The proverbial straw that broke the camels back was the contemptuous deceit the company pulled on December 24th of 2004. A get well plan had been extended to bring the loan current. A loan modification with a lump sum payment from us, was to make it all better. It had to be a money order, in full at their office back East by opening time three days from this date. We made it. Certified letter, received on time, in full. We were notified Dec 24th by phone that the company would not be accepting the amount remitted as payment in initiation of this plan as with review they felt i could afford to pay more on the payments than this plan accounted for. Further requests to re-initialize the loan modification were flat denied. The lump sum amount remitted was to be applied to the remaining delinquent amount and we were still in arrears.

We stopped throwing good money after bad and settled on the fact that we had been taken to the cleaners by corporate America. The house went to foreclosure and we departed used and abused. They had no intent of ever allowing this loan to come current. That was obvious in there actions. Good news is they lost there ass at auction. The place sold for MUCH less than they had it appraised at for the purposes of the loan, and MUCH less than the full price offer our investment buyer offered them. I'm sure they wrote the loss off at tax time and shared the burden of the actual loss with the American Tax Payer via reimbursement from the VA.

My best advise with reference to Wells Fargo -- RUN -- Don't look back lest you'll be turned into a piller of salt.
Corporate Slayer January 2, 2009
Almost Robbed me
A representative at Wells Fargo in Jenkintown PA did not want to return $350 after changing my mind for having an appraisal on the property, he kept insisting that he cannot return the money. When I called their Corporate Headquarters a representative there said that if he doesn't know how to do it, his manager does.

The manager never even returned my calls no courtesy, no respect. It's stealing, and they almost got away with it, it has since been returned.

If that representative was desperate enough to keep $350 dollars, I can't imagine what else he would do for high dollar loans.

CAVEAT EMPTOR.
Clyde December 30, 2008
Overcharged
Six weeks ago we checked our credit report with all 3 credit agencies. It was perfect, pristine except for an auto loan that Wells Fargo claimed to have given us 8 years ago in which the payments were untimely... damaging our credit. Neither my husband or myself have ever done business with Wells Fargo!

Sent them a letter over a month ago asking for copies of all their documentation on this 'loan'. Wells Fargo has not responded at all. They are responsible for this mark on our credit report which is a lie and has injured us yet they ignore our request for documentation which the government says they must give us. Not trustworthy to ever do business with from my perspective.
Rebecca December 25, 2008
Awful company
Was on and ARM mortgage. Knew is was going to mature in Sept or Oct. Started working early ( I thought) to get a fixed 30 yr. loan. At first in Feb. 08 I was told I was upside down like everyone else in the valley here and could not be helped. I waited.

At the end of May a friend and I went to see the mortgage manager at a local Wells Fargo branch. I told him I had 2 full payments and by the next payday I would have the 3rd. I told him my concern was that being in and ARM that was going to mature I needed to try and qualify for some government. I told him I did not know what was available. He told us that there was some programs but that I needed to be behind in my payments. I asked what he would advise me to do. He said with no hesitation, 'STOP MAKING YOUR PAYMENTS' and apply for a program. He gave me the number to call.

After the June payment was late I called them and was told they could not help me that the payment had to be 30 days late. I waited till after July 1st and was told I had to be 60 days late. I was then told 90 days and by the time it got to that they filed a default against me. Now I was really in a mess. In the meantime I am putting money back to make monthly payments.

During this process they gave me a fax number to send my financial information into them. After 3 different fax numbers that did not work I asked them if there was any one there that knew a working fax number. All I got was try this number. I faxed the information and also got the Ft Mill address and sent the information certified/return receipt requested. I did not really know how or what information to send so I was eventually denied. I was told I could reapply and I have.

This time I understand the paperwork a little better. I sent them property listings for other homes in the immediate area. I sent it in to the Hope4Homeowners program. I sent in a work up sheet with a basic estimate using a guess as to the current value of my home. I know the loan could not be for more than 90% which includes property taxes and etc. I have found out that it has gone to a negotiator as of Nov. 10. I sent in another hardship letter that went in on Nov 17th. I have not talked with them since doing this but I also went to file for widow's benefits with Social Security.

I simply need a loan modification from them. They have acted as though they are completely adverse to doing this. They would be willing to lose money, do a short sale, sign over my deed to them, anything else other than give me a modification that I can do that would keep me in my home. All I want is to stay in this home. I am so upside down. My loan is currently around $197000 and a best guess at the current value based on other homes in this area is $80000.

I am waiting to hear from them. I called last Wed. and I will call then again this Wed. or Thurs. So far they have not set a sale date. I want all sale dates stopped. I want a modification and if they are not happy then put it on a probation type staus. Just give me a chance. My current payment is $1585 or something a month. I need a modification if based soley on me down to $650.00 a month. If I rent one or two bedrooms out then maybe to $950.00 a month. I just need it to go down and be given a chance. It has to be a 30 yeart fixed rate loan though. Wells Fargo has been most uncooperative and you always get a different person. I just want a chance.
Nick December 25, 2008
Terrible experience
I was off work for a back surgery for many months, was only getting 80% of my income, but I still made all my payments on time. I then went to work for a company who fired me because I was sick, and they didn't want to have to pay out disability.

At this time, I had NO income, so I missed 2 payments. They contacted me, and I agreed to a loan modification. I had gotten another job a few months later.

I made all the requested payments ontime, and sent in my pay stubs and monthly bills as they required. I got a call last night that the modification was 'approved', but now the payment is higher than it was, and they want 1300 plus dollars for doing the modification!!

The new payment is more than half of my income. They said I don't qualify for the Hope program because I was approved for a modification. They won't budge on the 'terms', and expect my first payment Feb. 1st.

Now because I have all these lates showing on my credit, I can't go with anyone else because my credit score is now too low to qualify. I am SO pissed at this company!

The loan modifications are a rip off! I was paying 10.5% on my loan to begin with. Before I got sick and couldn't pay off the bad credit on my credit report, the plan was to pay it off to get my score up to get an FHA loan.

Now I have to pay this increased amount in order for them to adjust what the credit report says and get it 'up to date'. I really want to find a lawyer to sue them.
Orlando December 19, 2008
Bad service
I got a car loan from Wells Fargo in the Fall of 2007. By July of 2008 they were calling me to tell me that every payment has been late. I sending in payments a month before they were due. They told me it was my fault, they didn't care and it was my responsiblity. I told them I had no control over the post office. They said they didn't care. They would call me up to 5 times a day. Even after I already spoke with them. One lady would yell at me all the time. When I spoke to the supervisor, he just kept threatening me that my car would be repocessed. I told him I didn't care and would gladly take it to a bank. Then he would turn around and say no, don't give it up it's bad for your credit, then turn around and threaten to take it. I told him to make up his mind, if I wanted to give it up then they'll have to deal with it. I still have it and struggling payments. I told them I had lost my job and they just didn't care. I told the supervisor that they were crooks and only in fees thus wanted it towed and not taken in. I told him I was tired of being yelled at. I was tired of being harassed. I was tired of telling those people to stop calling 5 times a day and yet they still did it!! I applied for automatic withdrawl so I don't have to pay the 10 phone fee and they denied it. They said pay online, I told them I don't always have internet. Personally, I feel the purposely hold payments. Why did they make a profit? Because they are crooks. They charge rediculas fees. I had somebody commit fruad on a checking account I had with them once, and they still made me pay it. Personally, Wells Fargo still owes me $800. But i'll never see it because thiefs don't return stolen money.
Kelly L. Hansen December 18, 2008
Help!
WELLS FARGO HOME MORTGAGE MIGHT BE TURNING THINGS AROUND!

I've been intent on sharing my negative experience with Wells Fargo Home Mortgage so I think it is important to encourage you with these positive e-mails I've received within the past weeks.

It is my prayer these will make you smile, and renew your hope!! AND, help you resolve your issue with WFHM.

I'd love to hear from you, anytime! God Bless each of you.

Kelly L. Hansen
33605 W. 88th Street
DeSoto, KS 66018
504-579-2340
913-273-1882 Fax
[email protected]




<[email protected]> wrote:
From: "." <[email protected]>
To: <[email protected]>
Subject: Thank You Kelly!
Date: Fri, 21 Nov 2008 22:19:47 -0800


Dearest Kelly,

I left you a voice mail this evening. Thank you!
I've passed along to other ASC victims, my success story, and your info. Thank you!
Your blog comments helped me save my home. Thank you!
You are a God send Kelly, Thank you so very much!
Your efforts were not in vein.

Kindest Regards,

Jeff Taylor / San Clemente, CA / 949-395-7376 :)


Attn: Jackie Euper & Sharon Cecil


Jackie, awesome, thanks so much for keeping me posted!

Sharon is always a big help. God Bless You & I hope you have a Merry Christmas!

PS: Sharon Cecil - You're so good at getting things done! Thank you for taking care of Jackie Euper. After sending this to you, I'm going to complaintsboard.com and ripoffreport.com and saying THANK YOU WELLS FARGO HOME MORTGAGE! It looks like a real effort is being made by the Executive Office to take care of your customers.

That's thrilling!

Kelly

[email protected] wrote:
Kelly,

First off thank you for your help. I did speak with Sharon yesterday and I am suppose to receive my check on friday via fed ex. I will believe it when I see it. Thanks again for your web site it led me to the correct people. I hope you have a Merry Christmas, and may God bless you. Thanks again, Jackie.
-------------- Original message from "Kelly L. Hansen" : --------------


Jackie,

515-324-3130 direct to Executive Office of Wells Fargo Home Mortgage.

More and more people are writing and claiming successful outcomes in their dealings with the Executive Staff at Wells Fargo Home Mortgage, so I have high hopes for you!!

Here are the names and numbers you need -- these women will get you the money that belongs to you. Please let me know if you need anything at all from me. It never hurts to start pushing from every direction.

Cara K. Heiden, CEO
WELLS FARGO HOME MORTGAGE
[email protected]

Mary Coffin, Vice President
WELLS FARGO HOME MORTGAGE
[email protected]

Sharon Cecil, Assistant to Both
WELLS FARGO HOME MORTGAGE
[email protected]

Todd M. Boothroyd
Senior Counsel, Real Estate Division
(address in California, let me know if you need it.)
[email protected]



WELLS FARGO HOME MORTGAGE
Executive Communications Office
MAC X2302-02J
800 S Jordan Creek Pkwy
West Des Moines, IA 50266
515-324-3130

I'll say a prayer for you now ... please let me know how things progress for you. They have NO RIGHT to hold your money. Good luck Jackie. Thank you for writing.


"ComplaintsBoard.com" wrote:


E-Mail from "jackie euper" to "Kelly L. Hansen" (www.complaintsboard.com)

Wed, 17 Dec 2008 10:48:53 -0600

KELLY,

FIRST I HOPE YOU ARE FEELING BETTER. JUST THIS MORNING I TOLD A WELLS FARGO HOME MORTAGE SPECIALIST THAT THEY ARE GOING TO CAUSE ME TO HAVE A HEART ATTACK. AFTER READING YOUR STORY I SEE IT IS POSSIBLE FOR THEM TO CAUSE PHYSICAL HARM ! I WAS HOPING YOU COULD GIVE ME A SHORT CUT AND GIVE ME A PHONE NUMBER FOR THE PRESIDENT OF WELLS FARGO HOME MORTGAGE, I CAN'T SEEM TO GET IT FROM ANYONE AT WELLS..GO FIGURE !
I FEEL LIKE I WANT TO EXPRESS MY FEELINGS TO THE TOP PERSON. MY STORY IS OVER MONEY THEY REFUSE TO RELEASE FROM HURRICANE DAMAGE. THANKS AGAIN FOR SHARING YOUR STORY. SINCERELY, JACKIE EUPER

If you think you received this email by mistake, please report to [email protected]




Kelly L. Hansen
46-year old now living with her 70 year old Mother
Thank God for Mothers.
33605 W. 88th Street
DeSoto, KS 66018

[email protected]
504-579-2340
913-273-1882 Fax

WARNING TO INVESTORS AND CONSUMERS: DON'T GO TO WELLS FARGO!
Garry December 11, 2008
NO HELP ON LOANS
This bank is the biggest rip off ever!!! They do nothing to help you with your home mortgage unless you are around 90 days behind! What good is that? Unlike other banks, they are NOT reaching out to customers who need assistance but are not behind on any current payments. They will wait until you crash and burn first before reaching out to you. THEY NEVER MODIFY ANYTHING. ALSO, THEY NEVER GET BACK TO YOU. I HAVE CALLED 20 times, handed in all sorts of applications for assistance and yet still, not even a phone call back!! this bank is a scam!

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