We have had a loan through wells fargo since October 2005,never being late once.Our payments are due on the 19th of each month.We sent our payment in early for April.We thought Everything was fine, being our check cleared the bank. Sunday evening (yes on a sunday evening) April 22,2007 wells fargo called us telling us our payment was late. I told them our check was cashed. They told me to send a copy of the front and back of the check into them. We did this on April 24, 07 and then again on May 9, 2007. To this day, wells fargo keeps calling us about our "late payment", and i have to again tell them they got the payment, but lost it, and we faxed a copy of the check into them twice. Their customer service reps, tell me different things every time we call, being it could take up to 10 days to find the missing payment. One csr told me it takes up to 30 days to find. The csr tell me when i ask to talk to a supervisor that they can handle this. I continue to get harassed by wells fargo for my "missing payment"and am not getting anywhere with them. Thank you

My name is Beverly. My mother (81 years old) and father (83 years old) have a bank account with Wells Fargo. My mother became ill and my father needed a current balance for their attorney. Wells Fargo only sends a bank statement every other month, so we called and wrote letters requesting this information for weeks. My parents attorney did the same. We received no response. Today was the last day the attorney needed this information for Medicaid so I called. My father and I were on the phone asking for help for two hours and we never got a bank statement. We got transferred from one person to another. Some were very rude. Every other bank helped my father by faxing the current balance to the attorney, but for some reason no one at Wells Fargo would help us.

I am writing to let everyone know "Do not ever deal with Wells Fargo". I would not want you to go through what these people put my father through today.

Please someone help me for it has been over a month and a half that Wellsfargo had held cash depositeds and checks that have overdrawn me to the point of no return now 1 lady when i called said that she saw the mistake and had reversed about 900.00 to me but it still had not helped now because i live in az and opened my acct in calif (this is from thier mouth direct) they can not help me cause the fees are so differnt from each state .

Well i am a single mom and now i cant pay my rent or daycare to even work and i have calicuted about 1500.00+ that is still missing and been charged as overdraft fees yet i know this for a fact that my savings and checking acct are not directly put together for reasons and i had been on phone with a pmi banker at 1200am on wed and she is lieing to me and saying that i have debited out of my savings acct when i never have been able to and also said that i have no protection to my savings acct so what did the bank do (and this is a nother reason i am still overdrawn) said that i took out 300.some odd dollars when i never had the funds availble out of savings and took it upon themselves to take it from checking which put me overdrawn more so and said that i had not had the money in eathier acct to cover withdrawes so if i had no money why did they let me take it (witch i didnt) now i also have a returned check to a food store that they say they cant find and said are you sure that i did it with that acct. when what the hell come on now that i have no where to turn cause i have been living in az for 6+ years but opened my acct originally in calif and no one at all will help me dont get me wrong they have reversed a lot of it but not nearly what i lost due to them holding cash that was dep. and a check and still charging me but the min i get a little bit of help they say they can only reverse so much cause it sets off a flag and they have to report it as to why they did the reversal EVEN THOUGH THEY ADMIT THEY ARE WRONG SOME ONE HELP ME CAUSE I CANT EVEN FEED MY BOY.