Wells Fargo

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1 stars
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Category: Business & Finances

Contact Information
Angola, Indiana, United States

Wells Fargo Reviews

Sassyfighter February 7, 2011
Not releasing funds
When you live in Central America, Wells Fargo is the only bank that can accept and forward SS to you. What they don't tell you when you sign up is that you have to be IN THE US to transfer money to yourself outside the US, effectively keeping your SS from you. Also, if you can accomplish getting it, they limit to $300 per transfer and charge $8 per transfer. This is supposed to be a free account? They also use intimidation and have people pose as others to cover up. Never return phone calls. Automated complaint says use ATM, check or send letter. No ATM cards or checks will be sent to C.A. and letters take 90 days.
SATAN WORKS FOR WELLS FARGO February 6, 2011
Auto Loan
I traded a 2004 Jeep Wrangler in for a 2004 Chevy Cavalier that was 5200 dollars. I owed 17, 000 on the jeep and the dealership gave me 10, 000 for it. So Wells Fargo was the company that took the loan. I took the loan for roughly 13, 000 dollars because i was upside down in the jeep. My loan was a 7 year loan with an APR of 15.9% finanacing. I work in the hospitality industry so since the economy is slow travelers dont seem to travel as often. So i contacted them to let them know i wanted an extension for 2 months. Everything was okay they agreed to it. I get at least 10 phone calls a day becasue apparently it didnt go through an now im 2 months behind on my payment. They threaten to repo my car and there isnt anything i can do. They call my job about 5 times a day even though i have told them not to call me at work. They have called my parents house multple time and my parents have nothing to do with the loan in the first place. I havent lived with my parents for about 6 years. I stopped answering my phone because when i talk to a costumer service rep they dont put anything on my account so i have to tell the situtation to about 6 people all day long. Satan works for Wells Fargo.
YoshikoEnt February 6, 2011
Overcharging/Not willing to work with you
I am truly angered with Wells Fargo. I had 2 loans with them. When my income started to decrease, 1 loan and I agreed to a payment of $122 per month. As my income continued to decrease and I tried to work payment arrangements with my other Wells Fargo account, they were not willing to work with me. My options was to either pay the entire bill, settle on the debt (if I could I wouldn't be asking for a payment arrangement), or go to a debt management agency they recommend. Eventually that account has gone to collections. My original loan of $122 is now at the level of dispute. I called them to ask if I could skip a month or add it to the end of my loan as I am facing mortgage issues and HAVE to make a full payment this month to avoid legal consequences. I called Wells Fargo in time to speak to a rude and insensitive lady by the name of Cathy. She told me that I can not add it to the back of the loan or skip a payment. The best she can do is double the payment for me next month. This conversation happened on Feb 1, 2011 and I checked my checking account today (Feb 5, 2011) to find that not only she did NOT comply with the arrangements I made but she charged my account the DOUBLE PAYMENT that was agreed to come out on my March 2011 draft!!! I am furious and Monday morning can not come quick enough although I have a feeling they are going to justify the reasons why they took the money out.
J.Little February 1, 2011
Loan modification
We have been trying to go through a "loan modification" with Wells Fargo for at least 3-4 months now. They send us paperwork to fill out and we sent it back. We never hear anything so we call to check status and they say that they never received the paperwork. This has happened 3 times. This paperwork is Fed-Exed back to them in an cardboard envelope so I dont understand how after sending it 3 times they NEVER receive it. To put the icing on the cake, I called them on January 19, 2011 to inform them that on February 1, 2011 we would be able to get the loan current and pay everything. Well, they sent us to foreclosure on January 24, 2011. Why would they do that if they were a good company that actually tried to help their customers. So, now instead of being able to get our loan current we have to pay lawyer fees. This is nothing that is new from what I am reading on this site. Somebody should really do something about this because it is extremely unfair to be taken advantage of when your down and that is exactly what they are doing. The problem is, they are so big now that nobody can do anything except for the goverment and lets face it, thats not going to happen.
Tennarktex February 1, 2011
Dishonest, untrustworthy, deceitful, lairs, misrepresentation and an employee that was worse
Wells Fargo Home Mortgage took our application for refinance on april 12, 2010. On November 18, 2010 were told our application had been cancelled due to lack of activity. During this time we had been keeping in touch with our representative, Kristy Couch and she had kept telling us it was almost ready, in about two weeks or she would just not return our calls.

We have not been able to get a satisfactory reply as to what really happened. We have contacted Mike Protono, Randy Rorick and Ana Garcia to no avail.

In all a horrible experience! I would never recemmend this firm.
JudoCoach January 31, 2011
Shell game with home loan interest rates
I am a well off retired person (thank goodness). We sold our home in Southern California seven months ago. We found our dream / retirement home in the Central Coast area of California. A local realtor suggested a private mortgage banker at a local Wells Fargo Bank. Since we are retired we had to qualify for a non-conforming loan ($565, 000 selling price / $475, 000 down / $90, 000 to be financed). Everything went fine until we were told that the 5.50% interest rate that we were quoted would only be honored if we opened a checking account at Wells Fargo so that they could automatically pull the impounded fees for the loan (PITI). Additionally, if we opened a savings account with Wells Fargo and deposited at least $70 / month, the bank would waive the $15 / month service fee for the checking account. If we stayed with our current credit union to repay the loan, then the interest rate would be 5.75% on the loan. None of this was explained "up front", and only mentioned once we had qualified for the loan. What a scam and rip-off! I would advise any prospective home loan shopper not even to consider the usuary techniques and shady business policies of Wells Fargo Bank.
Bryan B January 31, 2011
Can't provide payoff letter
I we are a very unhappy business customer.

I have been a business customer of Wells Fargo for a few years. We had a $200K line of credit until about a year and a half ago when the loan was called due, not re-new able. We paid it off in full. Wells Fargo has never filed the UCC form to release this. I am currently working with another bank to get another loan. I need a statement from Wells Fargo stating the loan has been paid off in full. Megan McAlpine just told me there’s nothing she can do and since were taking our business to another bank, don’t bother her anymore. THIS IS WRONG. The fact that Wells Fargo is still showing up as a negative on our business Experian report and Wells will not correct it is hurting our business. Do I have to file a law suit to get action?

I CAN’T BELIEVE YOU HAVE SOMEONE LIKE Megan Mc Alpine as a “Business Specialist”

Please inform us as to Wells Fargo’s intentions so I may proceed.
tyip January 31, 2011
Customer Service
Wells Fargo customer service representatives are just cruel. When they inform me of incorrect information and tell me things that are wrong, it reminds me of the movie Mean Girls. Words do not express how fustrating it has been just to get a new Debit Card and PIN. I spoke with 4+ reps and 4+ supervisors over the phone, and I am convinced that some of them are just playing with me, intentionally doing incorrect "remedies" for me. I think most of the bad reps are from their Boise Idahoe call center.
pokeypokey3 January 27, 2011
Judgement and Forclosuer
Wells Fargo was forclosing on my apartment building. They assigned a receiver to collect the rents who let boiler break causing no heat and water pipes busted. Then Wells Fargo got a judgement for the amount of the mortgage, returned the property to me because they caused numerous city code violations but are holding on to the mortgage to forclose later. Now my husbands pay check is being garnished for the mortgage judgement yet Wells Fargo is charging the mortgage late fees and not appling any money to it. I have searched for an attorney who can help, and can't find one with experience if anyone can help me I'm at [email protected]
katmobile January 25, 2011
Unfair/Unethical charges
They are doing it again!! The judgement of 2009 did nothing but encourage them to find other ways to scam their customers. They are posting THEIR debits to my account BEFORE posting my deposit of the day before. The website access does NOT accurately reflect what's REALLY going on internally, and you will not realize it until the following day. They are manipulating the posting of debits/credits to their benefit...and unfairly so. I have not had one person (and I have climbed the chain!) clearly explain their accounting system. And their CEO John Stumpf will NOT allow his customers access to communicating with him either!! How proud he must be.

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