Patrick Parhami is the Branch Manger of this office. I have never heard of such horror stories than what comes out of this office. The yelling, talking down to staff. This guy seems to think that he is better than all of them. Sad that his performance is based on there production. I've heard about his 7 & 7 rules... how silly.
You can't pretend be in Disneyland, Patrick... when you work in hell! YOUR SIR, make the work environment terrible. Your staff would perform if you just let them do what they need to do. Mentor your employees, help them reach goals, praise for a job well done. When you give reviews and don't reward for performance, it shows.
The best Manager is the one that allows them to manage themselves. But of course what do I know, right..