Wells Fargo/ Wachovia

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Category: Business & Finances

Contact Information
Rome, Georgia, United States

Wells Fargo/ Wachovia Reviews

Mrs.J. Smith July 23, 2010
Customer Service
Wells Fargo is taking over the Wachovia here in Rome. Over the last few weeks new rules are coming into effect that seriously effect the customer confidence in our "relationship". When you are asked to show your I.D. to the same teller who has waited on you for years and you see her at the orthodontist, and pray for her husband for a year while he is deployed to Iraq, or you give your company deposits to a young man who for years calls you by name and suddenly doesn't know you any more- give me a break!!! WHEN they don't know me anymore it is time to move my acounts. 40 years of "relationship" and they have all these signs up promising how they will continue customer service- sounds like the government has already taken over folks and we'll be the last ones to know. Say one thing and do another. CHANGE- heck I'll
take my busines elsewhere and they can keep the change.

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