Take a look at the piece of garbage I received from the Wendy's located at 120th & Sheridan in Broomfield, CO. This was in a chicken nugget meal my 3 year old was eating. Fortunately, I caught it as she was telling me it was "Chewy". Doug Rich, an owner of the location said ""First, I want to assure you that we’re taking this problem very seriously, even, from my perspective, very personally. You are my guest, and not only did our product fail you, so did our people." The manufacturer OK Foods Inc., the manufacturer of the chicken nugget, and their representative John Schleupner would only ask for a piece of the garbage to see what it was. I still have no answer, even after I hacked a piece off and sent it to them. OK Foods Inc. insurance company, who I was quickly referred to, had this to say and I quote: "With reference to the above claim and as you are aware, I am the adjuster assigned to handle this claim, under the authority granted by OK Industries, Inc.
I spoke with you about your claim on 11/03/2009. You stated that your daughter, Xxxxx, found an object, which appears to be plastic, in a chicken nugget from Wendy’s. Your daughter chewed/bit into the object but sustained no injuries.
We have completed our investigation into your claim. Since there are no injuries or damages as a result of this incident, any claim for compensation is being denied on behalf of OK Foods.
You can contact me if you have any questions. If you have any other
information that you feel would make us reconsider our position, please forward to me. Otherwise, our file will be closed." Mike Murphy.
Only later to offer $500.00 under pressure from the Doug Rich, the store owner I spoke with. Are you going to eat at Wendy's?