I placed and order for two combo fish meal and two chili and as I waited for it to be field the manager of the afternoon mid-evening shift was on the french fry station and proceded to sprinkle salt on the fries using this large dispensor to salt the fries and it released about a box of salt onto the fries I didn't say anything at the time thinking maybe my eyes was playing tricks on me . But when I got home and sat down to eat the fries were so salty and then I tasted the chili and the same result, salty. I like Wendy's but that's just not right . Suggestion maybe down size that salt shaker and pay a little more attention when adding salt to the food . #2 And the whole time I was there I realized no one had on any head covering but everybody had longggggg hair what's that all about isn't that like a know brainer...

I've been wanting to write a complaint about Wendy's in Welland for several years now. Literally EVERYTIME! I go to Wendy's either 4 things are going to happen 1- The employees are rude or grumpy 2- You will find hair thats clearly not yours in your food : S 3- YOUR FOOD ORDER IS WRONG and finaly 4- they forget to give you straws for your drink
If I were management I would start with firing myself and all the employees working there !!!

I waz recently employed there an I felt like I had to quit because the general manger show his employees no respect an its sad. This man talks to us like we are nothing an what makes it so bad he's telling us things about him that should be kept to his self, like the person over top of him is his uncle an he can't loose his job. He says things to the employees that only his wife should know. The employees should be able to work around comfortable people specially if they are suppose to be our leaders. It's so unfair how people like that get away with things because of people they know. It's nt right so I quit an I've been waiting to get this off my chest an I would really like to contacted because this just don't sit with me.please email me back at [email protected]

I ordered #8 and a large chili; I received lukewarm fries, cold fried chicken, and a small chili. So I called Wendy's and spoke with the day manager. His reply was, "Well, I have not received a complaint from any other person regarding cold food...come past later and I will have the manager give you some coupons and a large chili." Just what I needed, an insult from the manager! If I say my food was lukewarm and cold, so it is! He might as well have said, "You are a liar." Wendy's where is your management training?

I visit Wendy's alot. I get the same thing everytime I go. I normally have no problems, but recently the past few times i go the nuggets a get are hard and cold. they are impossible to bit and even if you do they taste gross! I normally get a bake potatoe with brocoli and cheese, the past few times they either forget the brocoli, i get the wrong potatoe. or there isnt enough stuff on it. When I go through the drive though i have to ask 3 or 4 times for my sweet and sour sauce, the girl at the window rolls her eyes. I ask if there is a fork in the bag, and she would do the same and say i dont know. Well gees dont you work here, arent you suppose to make sure that stuff is in the bag! and then even after asking for sweet and sour sauce, i still dont get it!

I work in fast food, and i understand you forget things somtimes, or your moving so fast you dont pay attention, but the rudeness just doesnt fly with me. Are they that rude to everybody that comes through the drive through? If you worked where i do, you wouldnt be working there very long.
Greenfield Wendys you have lost me as a customer!