At 9:30 AM I was in the line at this restaurant. Just one girl was in the Car Service window. I just wait 5 minutes but she just act like nobody was in the line waiting. She just accept the costumers in the car service line and never look at me.

I ask her if somebody there want to attend my order. She just put an ugly face to me. Wait a couple of minutes and finally she took my order but with the same ugly face. I understand that she was alone, but is not my fault! I took a look to the back side of the kitchen and there 2 girls talking like there no clients. The front girl never say good morning or thanks to me.

I really dont want to go back again...

Customer Service at window Winchester @Hackscross worst I ever seen every employee.

I hate bad drive-thru service. I am sure everyone has the same complaint from time to time. Why is soo hard to make sure that everything this is ordered is included? This is my experience today at Wendys at12:06pm 1/22/2010 I did not receive my order of chicken nuggets. I placed the order and was instructed to drive up to the 1st window. As I paid for my order a second person ran up and brought the food to this window. I asked for BBQ sauce for my nuggets and made sure to ask if my order was complete. After driving back to work I noticed that nuggets were not inside my bag. I called the store and when I mentioned that my nuggets were missing. The person replied, “You didn't drive up to the 2nd window to get your nuggets”. I am not sure what kind of policy is in place that the nuggets had to be picked up at the 2nd window and the rest of the food is at the 1st. This makes no sense to me. The service was fast it was not correct. I would rather they spend the 30 seconds to make sure that my order is complete. Most people do not have time to return to the store to retrieve missing items. It is clear that this is a common occurrence especially when the food is served from different windows. They are probably making a lot of extra revenue confusing poor nuggets yearning consumers.

when you order a extra-value meal and up-size it then you get a baked potato, you are charged for a up-sized french fry, and all your getting for the extra cost is a bigger drink with more ice cubes, what a big rip off

The Wendys i Go To refused to give me the receipt and they charged more money then they where suppose to the workers there have a addiuted and have issues.they have poor conduct. and they chagred me $15.o2 when in reality it was $14.02 the workers there need to be fired!. its not for the dollar its just the way they act and after i ate the meal i felt sick. i bought 3 doubles stacks, sm chili, four 5 piece nuggets, large fries, and medium fries that was all. the time 8:02 pm and date 10/27/09.