I was going to re-order Wen in a different scent, but they beat me to it! I was so steamed I practically spit through the phone at the customer service agent. I have a copy of my original order confirmation for a 30-day supply. Nothing more. The agent claims their website states that if they dont' hear from you, they will continue to ship you the product and charge your credit card. This is tantamount to stealing my credit card. I asked for a confirmation showing I had agreed to this process and they said they couldn't provide one. I'm fairly sure this is illegal--to charge my credit card when I didn't authorize it. You should know that if you choose to order this product from Chaz Dean, Amazon or elsewhere, you won't be part of this scam, but the money is still going to Chaz Dean who is scamming people.