Wentworth Direct Finance

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1 stars
(48)
Category: Business & Finances

Contact Information
Wales|West Glamorgan, United Kingdom

Wentworth Direct Finance Reviews

catherine gunter September 15, 2010
took fee £59.00 gave me no service
i was promised a loan of £1000.00
they took £59.00 from my bank
received letter asking for wage slips and a bill to prove my ID
i send all paperwork and still have not received a reply it is 15/09/10
and sent paperwork of 30/07/10 7 weeks ago
i wish to cancel all loan applications and apply for a refund
LMVel August 25, 2010
Upfront fees for loan
I applied on-line for a loan and was initally accepted, I received a letter requesting me to call their offices and was told a fee of £59 was required. I asked why they wanted it now and not when loan was processed. I was told loan has been processed through to their lender and I had to pay money upfront, so I gave my debit card no and £59 was taken from my account. I received another letter advising that their lender would be sending me through forms within 3-5 days, it is now 11 days and every time I call their offices, I get told to wait couple of days and if I don't receive them then I should call them back for instructions on what to do. I get told the same thing every time I call.
Also annoying is as soon I applied for loan on line and was initially accepted, I received about 12 calls from lenders, none of which are associated with Wentworth but all tried to hassle me into completing applicatin with them over the phone.
A real pain is that their customer service no. has always got 27, 23 or 21 people in front of you when you call... you could spend hours waiting to get through.
A television programme on upfront fees mentioned writing to the Ministry for Justice. Even if you don't get money back, at least they've been notified.
Another site to look at for complaints on Wentworth is Grumbletext forums ... take a look!
caroline thompson August 17, 2010
fraudelaent transaction
i authorised this company to take 59.00 from my account and found out they had took 118.00 from my account instead i have put it in writing twice now stating i want my money returned but to no avail i have rang the number and only to be 28th in the queue at 9.30am in the morning and 26th in the queue at 5pm at night !! i have had the phone put down on me and told to put it in writing again i have enclosed my bank statement showing that they have had my payment twice not once so it is fraud i want my 118.00 returned and no longer want there services please help as it meant i also incurred bank charges caused by the other missing 59.00 which i didnt authorise many thanks mrs caroline thompson
kimberly2k10 August 14, 2010
scam
my partner applied for a loan through wentworth direct finance and put my card details in then we recieved a letter from them askin us to sign the application form and fill in the bank details so they could take £59 out of our account so we didnt bother sending the application form back, now they have still taken £59 out of my account and we have not heard anything else from them now i would appriciate it if wentworth direct finance would contact me on 07584126642 to refund my £59 or email me at [email protected] or i will take further action by phoning the police and seekin legal advise wentworth direct finance ref number WDF 910144 IF I HAVNT HEARD BACK FROM WENTWORTH BY MONDAY 16TH AUGUST 2010 I WILL SEEK LEGAL ADVISE AND PHONE POLICE
raidha August 11, 2010
i haven't got the loan yet
my loan reference is-WDF885666
i applied to wentowrth direct finance in july they said i have got the loan but nothing happened after that and i paid them £59 pounds and am only 18.
stupid idiots am gna sue you
samanyha edwards July 24, 2010
money
i applied on line for a unsecured loan some one rang me i asked if i had yo pay a fee they told me yes i then said no as could not afford it then some one has taken 59.99 out of my accout which i want back as this is theft i am in financial difficulty which now you have made worse by pinching or taking without my say so
jackie62 July 23, 2010
not recieved loan
i applyed for the loan 2 month ago ive paid all the upfont fees and 50 pound monthly payment guard fee and still no loan received cant gt through on phone. the loans was for wedding as we are in low income wedding on aug need the loan asap could u try and help please. i will have to go to citizens advise and write to sunday post for some kind of help.
matty10002000 June 22, 2010
Unauthorised Fees
Applied for a loan of £5000 over 48 months. Received a telephone call the following day advising that my loan application had been accepted at an APR of 15%, however they needed to take my debit card details to authorise who I was.

I clarified if any money was to be taken from my account and the advisor confirmed that no money would be taken. However, I checked my bank account this morning to see £59 debited from my account. I have since researched this company and it seems like this is not an isolated incident and the chances of my getting my loan are very slim or will be with a much higher APR.

I cannot find any details for this company to make a complaint so have now referred to the Financial Ombudsman and to my banks Fraud team.

Stay away from this company, they are scammers!!!
john d w June 16, 2010
Application fee rip off
I am now another victim of the Wentworth Direct Finance Loan application fee scam. I could kick myself for giving my card details to these b...tards in the first place. I immediately cancelled my card which has been an inconvenience and brought the matter up with my bank who informed me that I should never give out my card details to anyone. I feel like a complete naive idiot.

What surprises me is that this scam has been going on for a long time. Some of the dates on the various website threads are really quite old. I can't believe that such a blatant scam is still allowed to continue. Wentworth management should be well behind bars by now. Years later and thousands possibly millions of pounds better off they are still at it. Ripping candidates off with their expensive phone line, possibly selling your contact details on as well as illegally taking fees off applicants.

This is the sort of thing one would expect in a place like Nigeria, but UK?!!!.

I have informed watchdog and about to contact OFT and Ombudsman.

I can only say that the more people who file complaints with these organisations then the more chances that something will be done.

I would be willing to kiss goodbye to my £59 just to see these Wentworth lot put away along with all who are associated with them.

To all those who have been ripped off by these scum, don't just winge about it.

DO SOMETHING!!! It's your right
MATTHEW MAHON April 19, 2010
theft
complete an utter con men they should defo be shut down ii have had money taken out bank without giving consent and have had to make over 50 calls to get my money bak witch i still have not got PLEASE SHUT THIS COMPANY DOWN AS THEY ARE LYING CHEETING SCUMBAGS

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