After collection of a £59 brokers fee with apromise to refund if my loan application is unsuccessful within 2 weeks, Wentworth Direct Finance have bluntly refused to make refunds. Calls are NOT answered after waiting on the line for over 45min or more each time one calls. Is Wentworth Direct Finance a genuine organization. Contemplating on suing at the small claims court.

Me and my partner applied for a loanwith Wentworth about 8 months ago, as they were offering good rates. They requested that we send them £50 each as brokers fees ( we were applying for a loan each). We filledin our application forms and sent them back along with our bank details ( so they could take the £50 out). 2 months on and we had no responce, so i phoned up and was told to phone head office. I did so and was told our details would be passed to another list of companies. 2 months after that and still no response. So i posted a letter to them requesting our money back. A week later i we both got seperate letters from Wentworth, but they both had applications for a new loan. We sent them back along with another letter stating that we wanted out money back and not another attempt at a loan (this was sent recorded delivery and confirmed that it was delivered). That was over a month ago and still no reply.
Please help as me and my partner are both on a low wage and we are expecting our first child, so cant really afford to lose this money

i would just like to share with you all, that recently i had applied for a loan from wentworth and they accepted it, i paid my £55.00 admin fee, now i havnt heard anything from them, i have tried to call but each time i do im getting either no answer or i am 39th in the queue and it ios taking forever to go down, i am really angry that i have been ripped off, i have sent threatning letters and emails to them but nothing is working... do you reccommend anything.
Thanks
Lynsey

I just got the fallowing:

From: WENTWORTH DIRECT FINANCE <[email protected]>
Subject: YOUR ATM CARD!! (CALL TO CONFIRM)
To:
Date: Sunday, January 4, 2009, 1:28 AM

SENATE COMMITEE ON APPROPRIATION
AND FINANCE FEDERAL REPUBLIC OF NIGERIA.
THREE ARMS ZONE P.M.B 141, ABUJA, NIGERIA.

Congratulations as we bring to your notice, Officially of the Senate House Federal Republic Of Nigeria has choosen you by the board of committe on Appropriation And Finance as one of the final recipients of this year Contract/Inheritance file payment to celebrate this year and our Independence of the Fiscal 2009.An ATM CARD (ATM PIN-0081) has been issued out of $500, 000.00 to you. Fill out below information below for claims or call this office for further informations.

Full Name:...
Residential Address (No P.O.Box):...
Country:...
Telephone:...
Sex(M/F)...
Age...
Occupation...

DR. Abiodun Abiola
ATM PAYMENT DEPARTMENT.
EMAIL: [email protected]
Phone:+234-8073-963-383