After al lot off e-mails and still no response I called them to ask why are my instalments now suddenly more, then they told me they do not have on the system that I have comprehensive cover.
Westbank just deducted money for car insurance without my consent.
I called my insurance myself and even e-mail it to wesbank.
Now a week later and my account is still in arrears. They do not fix it.
What can I do about this incompetent wesbank?
Willie

I made an application for finance through a dealer on the 5th of May 2010.With the promise of getting a response within 2 hours. But only to get a response on the 12th of May 2010. And the response was declined for an unfair reason. I have an account with FNB and the account has a savings pocket attached to it. Somehow all my money was in the savings pocket and a single debit order failed to come off the cheque account, which is literally the same account. I resolved the issue with the service provider amicably and for that reason I have been denied a loan and I do not know if anyone can hear my appeal except through this website.

I would just like to say one thing Wesbank just want to take everyone for a ride, i have had 2 vehicle financed with them paid my first car off (R125000), and i paid it off in 3 12 years, second vehicle was an opel (R80000) so bith were bought brand new with a rate of 15.6% which i understood because i have never financed anything etc etc, i bought a new vehicle R300000. i called wesbank and thought they financed me before and maybe they could give me a good rate, guess what they gave me an excellent rate of 15.4% wow big friken deal!!! for a person that never skipped payments paid both cars off in 3 12 years i must be a terrible liabilty to them!!! anyways needless to say at least Ford credit and even standard bank were willing and welcomed me with an excellent rate, so people moral of the story shop around don't let dealers push you to use WESBANK!!!

I have been pushed from pillar to post. I was requested to furnish Wesbank with the delivery address for my fully paid car. I did and after 3 weeks I called them to check what happened. I was given a tracking number. When I called speed services they told me that the parcel had been collected by a Mr Maphosa on the 08th March.

Now it is nowhere to be found and Mr Maphosa does not want to be accountable for it.

My complaint is that in the first place it was not even suppose to collected by someone else. I had expressely and impliedly requested that it should be hand delivered to me. But they decided to send it over the counter even though they had given me their word that it will be delivered to me.

I have fully paid for my car and I have no papers because someone decided to make a mess of the arrangement that was made. So I need to get my document delivered to me as in yesterday.

Hi, my father has been unemployed for more than a year now. Prior to this he was on debt counselling. My parents are struggling to make ends meet and because I dont want them to lose their house, I have taken a loan to help pay my fathers outstanding debt. The figure is very high though, and I can only afford to pay a percentage of the amounts. I have spoken to Solomzi from Wesbank, regarding my fathers call direct accounts, and sent through settlement offers. He says there is no record on the system of my father being on debt counselling. As such, Wesbank has piled on the interest. Wesbank is also the only company that has listed my dad on the credit bureau, despite him having been on debt review. The accounts are written off according to the info from Transunion, yet Wesbank refuses to accept the balances they have submitted there. I asked Solomzi to speak to his manager a few weeks back and get back to me with no response. My father is unemployed and if my offers aren't accepted, Wesbank is likely to end up writing it off completely as bad debt. So please make this easier for everyone involved and get back to me. He cant get a job because of this negative credit listing.