Wesley Berry Florist
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Category: Services
Contact Information United States
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Wesley Berry Florist Reviews
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AJQ
February 22, 2011
THE WORST
Flowers were ordered for a funeral on the 20th of Feb, ordered on the 19th. Wesley Berry said no problem. They were not delivered, how horrible, to be the only one without flowers. This company had my name and number to call if they could not handle a simple order. Their company could care less, all I got was sorry! Check all the complaints and do not order from this company, The complaints are endless. I am sorry iIdid not do this first.
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AJQ
February 21, 2011
The WORST
HORRIBLE SERVICE. I ordered flowers for a funeral, was guaranteed next day on time. No delivery. I called and cancelled, the clerk said the order would be delivered the next day. TOO LATE. All I got was sorry, nothing we can do.
Be warned this is just a middleman in Michigan who calls in the order to a local florist. The customer service person I spoke with said she was the local florist.
Just check the internet yellow pages for the area and call straight to a local company where you MIGHT get better service.
This company Wesley Berry has no scruples.
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Piter56
May 21, 2010
Failed to deliver
I ordered flowers on line from Wesley Berry 4 days before Mother's Day.
The customer rep. was eager to get my credit card information and gave
me a Saturday delivery date. My mother-in-law never received her flowers.
I was unable to reach anyone who could track my order. I left 4 phone messages with their message center. No one cared enough to call back.
Still unable to find any information regarding my order.
I thought this was a reputable company with a solid solid record. I was very wrong and would not recommend them to anyone every .
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August 22, 2008
Skimpy flowers sent
Flowers that were delivered to my daughter were no more than grocery store quality and size. I paid $55.00+ and got $4.99 worth of flowers. She told me that the arrangement was cute but very very small and told me if I paid more than grocery store price for this arrangement I got ripped off.
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May 20, 2008
Didn't deliver product, didn't refund money
This company is horrible. I ordered flowers on April 17th, and paid 20 something dollars to have them delivered that same day to my sick girlfriend. They didn't deliver the flowers, and they called me the NEXT day asking when I wanted them delivered. I said "forget it, just cancel the order and send my refund!" we're talking about $70 including shipping. They said they wouldn't even charge me in the first place.
A week later, I was charged the $67.48. I called and said I wanted a refund, as no flowers had been delivered! Nothing for 2 weeks. I then EMAILED a request for a refund. Nothing for a week. I finally called again, and they had no record of my call OR email. They said I would be refunded within 10-15 BUSINESS days. So I can expect up to nearly another month before I get my money back.
Don't EVER order from Wesley Berry Florist!!
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