Wesleyberry Flowers

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Category: Services

Contact Information
6677 Orchard Lake Road, West Bloomfiels, Michigan, United States

Phone number: 800 6289371
wesleyberryflowers.net

Wesleyberry Flowers Reviews

txprincess81 August 24, 2010

Charged Twice and Late delivery

I ordered an arrangement online that was advertised under "Same Day Delivery". It was to be delivered to the hospital where my friend was admitted. First of all, I was charged twice and two different amounts. I was first charged $43 and some change and later was charged $38.09. Next, my flowers were not delivered the same day I ordered. They weren't delivered the next day either. They attempted to deliver them 3 DAYS LATER!!! They called me that day to inform me my friend was discharged. I went off on the lady. They told me they could deliver them to my friends house, but I told them it was a little late for that. I requested a refund. She apologized about how late they were being delivered. She never offered to take money off my order or anything like that, just to deliver them to her house instead. She told me it would be 7-10 business days and that was 3 days ago. As of now the $43 charge has been corrected, but I am stil waiting for my actual refund. This company is HORRIBLE!!! DO NOT ORDER FROM THEM!!!

September 30, 2008

Non delivery

We used this company to co-ordinate two important flower arrangements for a family funeral church service. I explained that I would be reccomending them to the other relatives and to co-ordinte the arangements in color and tone. Funerals require trust and I was assured that everything would be taken care of. We ordered two arrangments for each side of the alter. One of the arrangements did not arrive--the church looked empty.

When the family called to complain--It took two hours to convince Wesley Berry that the flowers did not arrive and credit the account. The next day the account was charged again and it took another couple of hours to straighten things out once again. No apology or further discount was given on complaint. I was told "that at least one of the arrangements turned up."

I was embarrassed about how empty the church looked--Our family was counting on Wesley Berry on this important occassion. I hope this saves someone else from our experience.