West Asset Management

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Category: Business & Finances

Contact Information
Missouri, United States

West Asset Management Reviews

West Asset Mgmt September 9, 2009
Over Zealous Attempt to Collect Charges that I do not owe`
I received an automated telephone call from West Asset Management and subsequently got a rude lady with a southern Texas accent and I explained I had no idea what she was talking about. She identified my address and told me I owed a small amount and that my credit was going to be affected. When I again told her I did not owe the bill and asked her to send me a copy, she talked over me continually and told me to write a letter. I told her I was not writing a letter for something I knew nothing about and again asked her to send me a detailed invoice for the amount I owed. She just got louder and talked over me. I told her if "she would shut" and listen she would understand I don't owe anything until I see a bill. She yelled, "don't you tell me to shut up". I hung up. I will not be treated like a criminal. This lady, with a Texas accent, was rude and threatening. Just because someone says you owe money does not automatically mean I owe money. Maybe she owes me money. Maybe I should file something with the credit bureau and threaten her credit. This is crap!
Phyllis Hitzfeld June 28, 2009
BEING HARRASSED FOR DEBT THAT'S NOT MINE
For about a year now they have called sent bills for a debt that I never had. I've asked them to just show me something that shows it is a legit debt of mine and I will pay it. They say because it's in collection they have no way of giving me anything to show me it's mine.
sk707 February 18, 2009
Collections
I have settled an account w/West Asset Management (888) 433-2886 & 770 618 2200 for 50¢ on the $1 on April 2005 and now I am being sued by Palisades Acquisitions XVI llc for the other 50%. I'm ready to go to court w/my attorney to force this company to pay my attorney's court fees after I win the case. West Asset refused to listen to me when I called to verify that this case was closed but it will have to do it for Palisades. When I called headquarters at Marietta, the general manager failed to come to the phone and then the receptionists constantly put me on hold. I dare the current general manager neglect inquiries from Palisades who will need to gather the information from my account
sk707 February 18, 2009
Collections
I have settled an account w/West Asset Management for 50¢ on the $1 on April 2005 and now I am being sued by Palisades Acquisitions XVI llc for the other 50%. I'm ready to go to court w/my attorney to force this company to pay my attorney's court fees after I win the case. Lisa Nichols, who signed the letter for the settlement from West Asset, refused to listen to me when I called to verify that this case was closed in 2006 but it will have to do it for Palisades. I also called headquarters in GA (888) 433-2886 & 770 618 2200 whose manager refused to listen to me and I was constantly put on hold by the receptionists every time that I called
Diana January 15, 2009
Terrible company
This company is going down and do not want to admit it so they are firing all of their seasoned collectors. They are trash and you should not work for them. This company has a very hostile environment, they train with lies, they intimidate the employees, threaten them to fire them if they don't do what they want you to do and before they fire you they tell you not to worry about filing unemployment because Larry TY(the director of collections) is going to fight it and win.
September 17, 2008
Dishonest Employee Layoffs
My husband who worked for West Asset Man. was laid off because of trying to help a disabled individual who was being wrongly set up to be fired on the basis of his work ability, so the paper work said, but the mouths in secret meetings said otherwise. My husband sat in on some of these mettings, and when he said he would not be party to that kind of lay off just because these people did not know how to deal with this individuals disability, he was fired. Now they are trying to set him up, doctoring paperwork to make it look like he embezzeled money from their company. They want him to sign a paper saying if he admits to taking the money and doesn't testify on behalf the this disabled person, and pays them half of what they are saying he took from them, they won't have him arrested. This company needs to be out of business completly.
July 24, 2008
They keep calling even though I tell them i am not the person they are asking for
This is a collection agency and they keep calling me even though I have told them that I am not the person they are looking for. I have told them now 4 times and I am going to turn them into the BBB. I have told them to take me off the list and they still continue to call me. I am going to report them for calling my number when I told them I am not this person.
December 26, 2007
Scam and cheating!
WAM, sent me the following letter as initial communication. The debt was 'sold' by the hospital. WAM has all 'rights' to the debt. The settlement offer overshadows the validation process as well as circumventing or by-passing medical privacy rights. FDCPA violation § 809 Validation of debts. The letter is clear that they are acting as a 'mediator' between myself and the hospital. False and misleading, I don't have any outstanding claims with any hospital. It was written off as a bad debt and WAM owns it and has no color of authority to release me from any claims hypothetical or otherwise in the first place. Violation of FDCPA § 807 False or misleading representations; also violates Florida Consumer Collection Practices act (FCCPA) ss 559.72 as well as the Florida Deceptive and Unfair Trade and Practices Act (FDUTPA) ss 501.201

Lastly, it addresses my spouse. Normally this is allowable under HIPPA but not by Florida State law. This is a clear violation of F.S 456.057(12) in part; The third party to whom information is disclosed is prohibited from further disclosing any information in the medical record without the expressed written consent of the patient or the patient's legal representative. The operative words being 'any' and 'expressed written' a very very long arm statute that trumps anything WAM tries to use as safe harbor. See HIPPAs CFR 45 § 160.202 definition of 'more stringent'. Also, see Pogue v. Diabetes Treatment Centers of America Civil # 99-3298.

Don't let this company deceive you as it relates to medical collection or the hospital.

I have already sent my ITS to Mr. Mussman the vice president of West Corp. in Nebraska (their parent org) Anyone here from WAM have a name to send my summons to in Marietta, GA? C'mon don't be shy, evasive and reluctant like you are on the phone over 10 times.

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