Westbury Jeep

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Category: Automotive

Contact Information
Westbury, New York, United States

Westbury Jeep Reviews

Oil Never Changed March 12, 2010
Oil Never Changed
WARNING: "STAY FAR AWAY FROM THIS DEALERSHIP AS YOU CAN" do not buy any cars or ever ever have your car serviced at Westbury Jeep. On two seperate occasions within six months I had brought in my Grand Cherokee for an oil change and it was never done after paying for it. They got caught twice doing this and tried to deny everything, the manager there is clueless and cannot even tell if an oil change has been done, anyone that has changed oil change can tell this. They have recently had an advertisement that said "buy 1 oil change get 4 free", this clearly is a warning to keep away, how could anyone profit from doing this? The second time they got caught and I spoke to the manager he denied it again, instead of addressing the issue he tells me to leave. It was the response and how this was handled which was most disturbing. When I drove over to the showroom and requested to speak to a manager regarding the issue after a second time I got a response from an arrogant salesman or manager that said this is my busiest day and basically implied I dont want to be bothered, that said it all right there. Then I tried to contact the owner of this dealership and did not get much of a response like he did not want to be bothered either, great way to run a business. This is the thanks you get after buying two vehicles from them.

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