I went to Western Dental the first time on an emergency basis and was told how terrible my teeth were. ( Granted I only had 1 cavity at the time, and according to my dentist, my overall teeth were in good shape) They set about doing a lot of unnecessary work and extensively billing my insurance. Fast forward 5 years. I come to the Western Dental office in Hollywood, because it’s on my way home and still open late. I am in extreme pain, so much so that I am, in tears. I go to the office and am greeted by a blonde dentist who looks at the tooth, hits it with a metal instrument very, very hard ( as I am crying) and tells me I need to go to the UCLA endodontics clinic in West LA. It is Friday night, and no one will be available until at least Monday morning. I try to tell her that I am in VERY severe pain, but she just shrugs me off and swears at me, not even bothering to even get an X-ray.
The next day, I go to the Western Dental in North Hollywood, expecting some form of relief for my pain. I am greeted there by a dentist who had to stop in the middle of doing my root canal to eat lunch, and he “accidentally” ground off half my tooth.
They are now telling me that the only way they can help me is to remove the tooth entirely. They failed to mention that they had put 3 fillings in the tooth in as many years, and it kept cracking. I offered to pay to save the tooth, but they still insisted they pull it out, and, oh, yes, you can buy a $1500 bridge to save your smile.
I am seeking monetary damages from the company at this point because of the shoddy work they have done, not to mention the pain I have suffered at their hands.
PLEASE PLEASE DO NOT GO TO WESTERN DENTAL. THEY ARE BUTCHERS AND WILL TAKE YOU FOR ALL YOU HAVE.