Western dental calls me at least once a day on my cell phone asking for my daughter nicole which is 27 yrs old. I have told them who I am and gave them her number which they do not use. I have asked them to remove my number they said no. Not sure why i get calls she is current on her payments. I just want them to stop calling me.

2nd COMPLAINT---had work done on my son...they charged me 300.00 outof pocket ( my cost after insurance). This includes a 50.00 charge for a family plan that I told them not to charge me because my family would not be going there anymore (due to billing errors for my daughter). I had already paid the down payment of 300.00 so I went back in and asked that they just do work that I had already paid for and no more. Well I got the EOB(explanation of benefits) from my insurance company and I only owed 180.00 I called and requested the refund and at this point they are unwilling to give it to me. THEy once again over charged me for services. I want my money back...becareful

I'm so unhappy with the job that was done to my teeth all they did was fillings and still managed to screw that up the lady was in such a hurry to leave didnt bother to trim the fillings when she was done and numb my mouth wrong at of all the times i been to the dentist i had never been numb like that and it felt awful when i got home i wasn't able to bite down or eat anything for 2 days it was the worst i had experienced i went back once they were open again and that dumb bitch had the nerve to tell me "i knew you'd be back the fillings were to high" in the back of my mind i was like yeah you dumb bitch you knew it and didnt even bother to fix it because you just wanted to rush through the procedure and leave!!! People it's not worth going to ANY WD our teeth are to valuable to just have someone screw with them!!!

I went Western Dental for a cleaning. The quote was for $79.00. The service I wanted to pay for was a cleaning. I came into the office were I was signed in at a computer, no one said hello, I manually signed into a computer which felt very impersonal. My appointment was scheduled for 10:15 a.m., I was called from the waiting room at 11:10(almost an hour after scheduled). I was then taken to an ex-ray room where I inquired why I would need ex-rays for a cleaning? I was told any dentist would require them and it was included in the cleaning price. I sat through the grueling process, were the dental assistant many times left me with ex-ray prongs in my mouth to chat with other employees. After that, I was taken back to the examination room, where I waited another 15 minutes. The dentist finally came in after reviewing my ex-rays he told me my teeth were very healthy and that I have no cavities, this did not surprise me I have never had a cavity. He did say my gum have some problems. He proceeded to look through my mouth and then told me the opposite of everything he had just said, he said that that I have two cavities, bad gums, and my teeth are loose. He left the room and his assistant presented me with a bill of over $1300 that I could pay with payment plans, when I explained I just wanted the cleaning I was promised for $79.00 they told me the y would not, since I did not receive the service I requested I feel I owe them nothing. I did tell them if I was going to be charged the $79.00 anyways could I please have a copy of my ex-rays. In which their response was that the ex-rays would be no good at any other office. I wasted my time and on my way out of the door they informed me because I was not willing to pay for nothing that an additional $250 collection fee would be attached to the $79.00.

I went to the dental office they said i didnt owe them any money and I didnt sign any thing saying I would pay them, a couple weeks later I received a bill saying i owe them money. They fraudulanty said I owe them money. They scamed me and ripped me off. I advise that no one goes to western dental unless u want to be ripped off, lyed to, scammed by them for doing no dental work.