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SUDHIR954
April 12, 2011
REPLACEMENT OF HARDWARE
I PURCHASED A HARDWARE ON 13.09.2010 FROM SHOP NO.102 ASHIANA HARNIWAS DAKBUNGLOW ROAD PATNA. THE SAME HAS BEEN CORRUPTED AND RETURNED TO SHOP. THEY ASSURED THAT SAME HAS BEEN REPLACED WITHIN 10 DAYS. NOW EVEN AFTER A LAPSE OF 21 DAYS THE SAME HAS NOT BEEN PROVIDED TO ME AND ON ENQUIRY THEY REPLIED AS AND WHEN COMPANY PROVIDE THE ITEM WE WEILL PROVIDE. THEY HAVE NOT TAKEN ANY RESPONSIBILITY.IF ANY QUARRY OR SUGGESTION PLEASE ASK ON 8873485873
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pneale
March 6, 2011
Defective product
I bought a WD 250GB laptop drive. After just over 2 months, it failed to boot with a hard drive read error. Attempts to perform standard repair (recovery console, chkdsk /r) failed. Ran Western Digital Diagnostics which claimed the disk had no errors. Laptop continue to halt at boot with same hard drive read error. Notified Western Digital who gave me a tiny discount on a new 320GB hard drive through their Customer Loyalty program (never again) with the provision that the warranty on the 250GB is now void. Received the 320GB laptop drive. Reinstalled Windows, software, etc; hours of work. In less than 3 weeks the 320GB drive failed to boot with the exact same error! Went to Western Digital site and discovered my ONLY OPTION was to PAY MORE for another POS Western Digital drive. GRRRRR. These people are not honest. In my opinion they sell junk and use the fine print to get away with theft. I will NEVER buy WD again AND will enthusiastically inform EVERYONE I KNOW that WD is CRAP.
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Hard Disk Not Detect
February 25, 2011
Hard Disk not detect
Dear Sir
We are use the western Digital hard disk but some times do not working because the hard disk not detect on board. So please log my complaint and confirm me this number.
My number is :- 8010536065
Product name:- Western Digital/SATA/320 GB
Serial Number:- WMAV2CH84616
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Nilesh Singh
January 24, 2011
HANGING OF HARD DISK
I purchased a 500GB external MyBook hard drive on 12/09/2010 and it recently broke. The drive does not show up on my computer. 3 months ago it went in to fits where the drive was only recognized sometimes. I would have to reboot my computer or the drive for it to show up. Now it does not show...
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Nilesh Singh
January 24, 2011
HANGING OF HARD DISK
I purchased a 500GB external MyBook hard drive on 12/09/2010 and it recently broke. The drive does not show up on my computer. 3 months ago it went in to fits where the drive was only recognized sometimes. I would have to reboot my computer or the drive for it to show up. Now it does not show...
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Nilesh Singh
January 24, 2011
HANGING OF HARD DISK
HANGING OF HARD DISK
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Asgar786
December 6, 2010
GOOD SERVICE
hi guys i want to share about wd thats western digital hdd service, i reside in mumbai, i bought a new assembled computer, within few days hdd stopped working so i gave a call to wd service they came to my home & took the product to delhi for replacement.My RMA NO. was-82219598., as the policy says that we gets the product within 3 to 4 days after 6 daye i called wd tollfree service they said they have recieved the product but it will take time because stock was not available, what should i do with this?this is not my problem & i keep calling them till 1 month, friends wd company is very best, but customer service is the worst they just gives fake promises & 1 day i spoke to senior mst Arif he also kept on facking me that i will receive it within 2 days, & 1 day i spoke to Ms Rubika & Mr. Alam Senier to Arif they apologise me & she dispatched the product at that time & i received the product after 1day of that, & guys guess what? i got 320GB hard drive instead of my 160gb Harddisc & i really thanks to the wd company_______thank you
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Mihir17
September 25, 2010
Taking more then 3 months for replacement
I have purchased WD Hard disk 1TB and it didnt even work for 1year and as under warranty given to their replacement center.
Its more then 3 months and and still waiting for the hard disk. when i call the service centre its even worst.
They have differnt storied when i call. sometimes they say its out of stock. sometime they say its couried.
at times they say system is down so cant help. If i say transfer me to senior then they disconnect or say they will call back which they never do.
If i Email them they just repply Forwarded to the concerned department and mark it as solved.
My Date of RMA is 16th June 2010
My RMA 81991428
Todays Date 25th Sept 2010.
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westerndigital83
August 11, 2010
Replacement or Defective IDE Hard disk
I recently bought a Western Digital IDE Hard disk drive 320GB from a reseller. When I installed the Hard disk, it would not work. I had checked by an engineer who told me that the Hard disk was defective, however because the product came with replacement warranty I contacted the Western Digital support center.
After speaking to one of their representatives who told me that the serial number was invalid. I was directed to sent the snapshot of the HDD. On the very same day I sent them the snapshot. After waiting for a few day I didn't get any response from Western Digital. I contacted them; the representative told me that they has received the snapshot of my HDD, and will contact me with the correct serial number within 24hrs. that was on June 3rd 2010.
Since then I have contacted them by phone 5 times and sent them the snapshot 3 times. Every time I call the Customer service number the representative tells me that it will take 24hrs.
I think I am being cheated; however western digital has a good name and I am still going to be optimistic, and hope to see my product replaced.
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Gül OFLAZ
August 4, 2010
The problem with the external dirver cable
I'm writing from Turkey. I bought an external drives in Iowa in January (actually I live in Turkey, but I went to U.S.A. for internship so I bought this external in there) I used it a few months but there is a problem with the external cable. I think there is a loose connection because if the cable moves a little bit, the connection goes. The connection always diseppears and I have to fix the external to the pc again.
I want to change this USB cable with the new one. There is a warrany also. I hope you'll help me.
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