CONTRACTOR RON STEFFANS SENT A NEW CREW TO TEAROFF AND REPLACE MY ROOF. FOR 2 DAYS THE CREW HAD NO TOOLS, HAD TO USE MY HAMMERS AND LADDERS. AFTER INSTALLING 20% OF SHINGLES, TOWN INSPECTOR DETERMINED THAT ROOFING WAS BEING INSTALLED INCORRECTLY AND SHOULD BE REPLACED. EVEN A VALLEY LINER WAS LAPPED THE WRONG WAY FOR WATER FLOW !!! THE REPLACEMENT REGULAR CREW TOOKOVER AND DAMAGED THE ROOF BY FIRST INSTALLING NEW SHINGLES WHERE THE LADDERS WERE. HOT SUMMER DAYS, THEY ALWAYS WALKED ON THE NEW SHINGLES BY THE LADDERS, WEARING THROUGH THE GRANULES, IN SOME SPOTS TO THE FIBERGLASS IN THE SHINGLES. NUMEROUS NEW TORN SHINGLES. LADDER HOLES IN THE PORCH ROOF FROM PUTTING A LADDER IN THE PORCH ROOF TO GET TO THE MAIN ROOF. TAR MARKS ALL OVER THE SIDING ON ALL SIDES OF THE HOUSE. ALUMINUM TRIM INSTALLATION RESULTS WERE HORRIBLE. THEY REDID THE TRIM IN THE SAME MANNER !!! WHICH MADE NO SENSE TO ME. BOTTOM LINE, THEY REFUSED TO REPAIR THE DAMAGED SHINGLES, CLEAN THE SIDING, FINISH PICKING UP THE YARD, OR PROPERLY FIX THE TRIM. COST ME THOUSANDS TO HAVE THE REPAIRS DONE TO THE DAMAGE THEY CREATED AFTER PAYING THEM $11, 000! ON TOP OF THIS THEY TOOK ONE OF MY TARPS TOO AND DID NOT BRING IT BACK.