Today, I had an issue develop with a man (whom I believe to be the owner) arise. I called Western Silver in regards to a special they were running on some Grand Baroque water goblets. I also wished to ask the individual about a particular goblet that I had seen on another site. The gentleman refused to answer the question and promptly hung up on me telling me that "he does not give out information for free."

I called the man back and explained that I was a wholesale/reseller of sterling silver goblets and that I was interested in some of products and had a professional courteous question to ask. Apparently the gentleman has had a few bad days than previous complained had suggested. He again was quite rude and arrogant towards me.

I strongly suggest not doing business with this man and westernsilver. There are far better site out there such as Alanta Silver, Charleston Silver Vault, and many others. They are discourteous, rude, and and are extremely unprofessional. They lost my business permanently and those of my colleagues in the business.

If this post is read by that gentleman. Just remember you lost the business of a major distributer in the Southeastern United States!

Western Silver is the worst online shopping site I have ever experienced in 20 years. Of course since the man answering the phone accuses you of harassing him by calling-will not accept orders, despite my effort to order 2 of the same baby cup with different monograms-which would require explanation.

I cannot imagine his logic -mean, aggressive and who knows what is the other end of entering an online order?

I have real concerns about the propriety of this site.

No store, refusal to answer phone and characterization of harassment when calling their # on site.

BE CAREFUL!